Bilingual Customer Service Agent

A company is looking for a Bilingual - Customer Service - Remote Agent.

Key Responsibilities

Respond to incoming calls and provide friendly customer support

Assist customers with simple problem resolution and submit support tickets as needed

Document conversations for accurate follow-up and re-contact customers when necessary

Required Qualifications

A quiet workspace with reliable high-speed internet

A computer with Windows, preferably with dual monitors, and USB wired headphones

A high school diploma or GED

Ability to pass a background check

Availability Monday to Friday from 9 : 00 AM to 6 : 30 PM EST