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Restoration Manager - Contents

Restoration Manager - Contents

ServproJonesboro, AR, US
6 days ago
Job type
  • Full-time
Job description

Restoration Manager For Its Contents Division

SERVPRO of Jonesboro is hiring a Restoration Manager for its Contents Division !

Benefits include :

  • Competitive compensation
  • Competitive benefits
  • Paid training
  • Career progression
  • Personal and professional development
  • And more!

As the Restoration Manager - Contents , you will oversee all aspects of projects and crews ensuring excellent customer service and quality work. This front-line management position leads their team to operational excellence.

Key responsibilities include :

  • Ensuring an accurate scope of work for restoration projects and preparing statements of work utilizing industry specific estimating software.
  • Negotiating with customers and / or clients for approval of restoration activities.
  • Scheduling, coordinating, and overseeing crews, assets, and subcontractors to provide service on active projects to include subcontractors.
  • Reviewing job site documentation to support the services provided and ensure proper client requirements and billing process.
  • Maintaining all communications with customers, teammates, vendors, and insurance representatives.
  • Managing production expenses including labor, equipment, vehicles, and other assets.
  • Managing the customer and client experience and overall satisfaction.
  • Providing priority response to potential customers, as needed.
  • Actively engaging in recruiting, hiring, and training restoration teammates.
  • Position requirements include :

  • High school diploma / GED; Associate degree or Bachelor's degree preferred
  • Valid driver's license
  • At least 1 year of management and / or supervisory experience
  • At least 3 years of industry experience
  • IICRC certification a preferred
  • Skills / Physical Demands / Competencies include :

  • Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
  • Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
  • Ability to repetitively push / pull / lift / carry objects
  • Ability to work with / around cleaning agents
  • Pay starts at $40,000 / YR based on experience.

    Each SERVPRO Franchise is independently owned and operated.

    All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise.

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    Restoration Manager • Jonesboro, AR, US

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