Restoration Manager For Its Contents Division
SERVPRO of Jonesboro is hiring a Restoration Manager for its Contents Division !
Benefits include :
- Competitive compensation
- Competitive benefits
- Paid training
- Career progression
- Personal and professional development
- And more!
As the Restoration Manager - Contents , you will oversee all aspects of projects and crews ensuring excellent customer service and quality work. This front-line management position leads their team to operational excellence.
Key responsibilities include :
Ensuring an accurate scope of work for restoration projects and preparing statements of work utilizing industry specific estimating software.Negotiating with customers and / or clients for approval of restoration activities.Scheduling, coordinating, and overseeing crews, assets, and subcontractors to provide service on active projects to include subcontractors.Reviewing job site documentation to support the services provided and ensure proper client requirements and billing process.Maintaining all communications with customers, teammates, vendors, and insurance representatives.Managing production expenses including labor, equipment, vehicles, and other assets.Managing the customer and client experience and overall satisfaction.Providing priority response to potential customers, as needed.Actively engaging in recruiting, hiring, and training restoration teammates.Position requirements include :
High school diploma / GED; Associate degree or Bachelor's degree preferredValid driver's licenseAt least 1 year of management and / or supervisory experienceAt least 3 years of industry experienceIICRC certification a preferredSkills / Physical Demands / Competencies include :
Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistanceAbility to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)Ability to repetitively push / pull / lift / carry objectsAbility to work with / around cleaning agentsPay starts at $40,000 / YR based on experience.
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All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise.