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Loyalty Program Manager - (250000MN) - Irvine, CA
Loyalty Program Manager - (250000MN) - Irvine, CAVetJobs • Irvine, CA, US
Loyalty Program Manager - (250000MN) - Irvine, CA

Loyalty Program Manager - (250000MN) - Irvine, CA

VetJobs • Irvine, CA, US
17 hours ago
Job type
  • Full-time
Job description

Loyalty Program Manager - Irvine, CA

Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please follow the next steps. This role is "On-Site" at the location detailed in the job post.

Through our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance, Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis, and Kia customers and dealerships. We provide vehicle financing, leasing, subscription, and insurance solutions to over 2 million consumers and businesses. Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a values-driven company dedicated to supporting both internal and external communities through volunteering, philanthropy, and the empowerment of our Employee Resource Groups. Together, we strive to be the leader in financing freedom of movement.

We Take Care of Our People Along with competitive pay, as an employee of HCA, you are eligible for the following benefits :

  • Medical, Dental and Vision plans that include no-cost and low-cost plan options
  • Immediate 401(k) matching and vesting
  • Vehicle purchase and lease discounts plus monthly vehicle allowances
  • Paid Volunteer Time Off with company donation to a charity of your choice
  • Tuition reimbursement

What to Expect The Loyalty Program Manager is responsible for supporting the strategy, development, communication, execution, and reporting of key loyalty programs. Activities will include organizing conference calls, creating stakeholder presentations, regular reporting of program status, managing timelines and keeping collaborators accountable for deliverables. This position will be the main resource for field and dealer support on program questions, missing payments and customer eligibility. In addition, this role will oversee projects that will enhance operations or provide new avenues for customer insight. Activities will include working with other teams to create process flow maps, capture requirements, track key deadlines, status reporting, and user acceptance testing where needed.

What You Will Do

  • Program Management
  • Project Management and Program Operations
  • Reporting
  • Competitive Benchmarking and Market Trends
  • Qualifications What You Will Bring

  • Minimum 5-7 years' progressive experience in leading, driving and implementing initiatives in a corporate environment.
  • Experience in drag and drop reporting applications (ex. Tableau).
  • Automotive or financial services industries preferred.
  • Bachelor's degree in Marketing, Sales Management, Business or related field.
  • MBA a plus.
  • Proven experience in constructing presentations to communicate program performance, project proposals, and project status.
  • Strong written and verbal communication skills to develop dealer bulletins and field sales communication with 'Call to Action' messaging.
  • Poven ability to communicate complex terms and concepts to executive leadership both visually (PowerPoint) and verbally.
  • Basic knowledge of automotive industry and understanding of retail, lease, and captive financing.
  • Exceptional attention to detail and quality.
  • Must have the ability to challenge, when appropriate, existing practices.
  • Proven project management skills and ability to partner with others to ensure collaboration across departments, functions, and teams.
  • Proficient in Microsoft Office Suite, with advanced expertise in Excel (e.g., pivot tables, VLOOKUP, data analysis).
  • Work Environment

    Employees in this class are subject to extended periods of sitting, standing, and walking, vision to monitor and moderate noise levels. Work is performed in an at home and office environment. Minimum Salary : $75,000.00 Maximum Salary : $100,000.00

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