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Office Administrator and Dispatcher
Office Administrator and Dispatcherredbox+ Dumpsters of Bucks County • Morrisville, PA, US
Office Administrator and Dispatcher

Office Administrator and Dispatcher

redbox+ Dumpsters of Bucks County • Morrisville, PA, US
5 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Benefits :

  • Dental insurance
  • Employee discounts
  • Health insurance
  • Paid time off
  • Vision insurance

Office Administrator / Dispatcher

Location : Morrisville, PA (Hybrid up to 2 days remote after training)

Hours : MondayFriday, 6 : 30 AM3 : 00 PM (occasional Saturday)

Pay : $24 / hour + medical, dental, vision & PTO after 3 months

About Us

redbox+ Dumpsters of BucksMont is a small, family-owned company serving contractors and homeowners with a focus on customer care, efficiency, and professionalism. We value team members who take ownership of their work, communicate effectively, and deliver exceptional service.

About the Role

Were seeking a friendly, detail-oriented Office Administrator / Dispatcher (OA / D) to manage customer communications, coordinate deliveries, and support drivers. This role requires strong multitasking, communication, and problem-solving skills. Youll use routing software, field calls, and act as the main liaison between customers and our team, ensuring each interaction reflects our commitment to quality and professionalism.

What Youll Do

  • Build positive relationships with customers and drivers.
  • Coordinate delivery routes using routing software and real-time communication.
  • Answer phones, emails, and texts promptly and professionally.
  • Manage work orders, process requests, and ensure accurate billing.
  • Maintain client records and ensure compliance with company procedures.
  • Follow up with customers for feedback and Google reviews.
  • Track office and field inventory needs.
  • Support marketing and administrative initiatives as assigned.

    • Who You Are

  • A strong communicator who provides memorable customer experiences.
  • Calm, organized, and able to manage multiple requests at once.
  • Dependable, self-motivated, and known for follow-through.
  • Tech-savvy, quick to learn new systems, and confident with MS Office.
  • Detail-focused and accurate with data, scheduling, and billing.
  • A team player who acts with professionalism and care in every interaction.

    • Preferred Traits & Skills

  • Excellent phone etiquette and written communication.
  • Strong organizational and critical-thinking abilities.
  • Knowledge of BucksMont and surrounding areas (helpful for dispatching).
  • Prior experience in customer service, logistics, or dispatching preferred.
  • Sales or marketing background a plus.

    • Minimum Qualifications

  • High school diploma or equivalent.
  • Legal authorization to work in the U.S.
  • Proficiency with Microsoft Office applications.
  • Verifiable customer service experience with references.

    • Why Join Us

    At redbox+ BucksMont, youre not just a number youre part of a family-owned business that values your input and gives you autonomy to make decisions. We offer a supportive, respectful environment where great work is recognized, and customer relationships are built to last.

    Flexible work from home options available.

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    Office Administrator • Morrisville, PA, US

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