Account Manager, Mid-Market

About Mixpanel

Mixpanel is an event analytics platform for builders who need answers from their data at their fingertips-no SQL required. When everyone in the organization can see and learn from the impact of their work on product, marketing, and company revenue metrics, they are poised to make better decisions.

Over 9,000 paid customers, including companies like Netflix, Pinterest, Sweetgreen, and Samsara, use Mixpanel to understand their customers and measure progress. Our commitment is to provide the most comprehensive and reliable analytics platform accessible and trusted by all.

• We're always on the lookout for exceptional Account Executives and Account Managers who can make a real impact at Mixpanel. While we may not have an immediate opening for this exact role, if you're a top performer with a strong track record, we'd love to connect early. Let's talk and see if there's a future opportunity that aligns with your experience and ambition.

About the Sales Team

Our Sales team manages the full sales cycle, helping prospects and existing customers leverage Mixpanel to analyze, measure, and improve their products. The Mixpanel team who manages the lifecycle of our top Enterprise accounts consists of two roles :

Together, these two roles along with our technical Customer Success Architects form a Strategic Accounts pod. All 3 roles work together to implement and onboard customers across a shared book of business, driving adoption and growing our most strategic accounts in both organic and inorganic ways.

About the Role

The Account Manager is responsible for supporting implementation, onboarding, adoption, utilization, and renewal activities in Mixpanel's top accounts, with the goal of organic expansion. This includes being responsible for the overall health of a customer, ensuring they are getting value from Mixpanel and being a day-to-day point of contact for users, as well as being the primary relationship lead for senior stakeholders. They are ultimately responsible for making sure customers in their portfolio are constantly learning from their data and extracting value out of their investment with Mixpanel. The role blends commercial experience (renewal responsibilities) with technical savvy (product adoption) to bring value to enterprise customers.

The Account Manager will identify and drive relationships with Senior / VP-level buyers and will bring deep knowledge and expertise on relevant trends. They are seen as a valued advisor, comfortable creating presentations and presenting to C-level audiences and driving strategic conversations around their investment in Mixpanel. They are highly organized and attuned to the customers' needs and able to manage complex projects and prioritize requests, often acting as a connection point to Mixpanel's EPD teams who support our largest customers.

Responsibilities

We're Looking For Someone Who Has

This set of requirements blends both technical expertise and strong customer management skills, emphasizing a combination of experience in SaaS, data-driven decision-making, and relationship-building at an executive level.

Bonus Points For

#LI-Hybrid

Compensation

The amount listed below is the total target cash compensation (TTCC) and includes base compensation and variable compensation in the form of either a company bonus or commissions. Variable compensation type is determined by your role and level. In addition to the cash compensation provided, this position is also eligible for equity consideration and other benefits including medical, vision, and dental insurance coverage. You can view our benefits offerings here.

Our salary ranges are determined by role and level and are benchmarked to the SF Bay Area Technology data cut released by Radford, a global compensation database. The range displayed represents the minimum and maximum TTCC for new hire salaries for the position across all of our US locations. To stay on top of market conditions, we refresh our salary ranges twice a year so these ranges may change in the future. Within the range, individual pay is determined by experience, job-related skills, qualifications, and other factors. If you have questions about the specific range, your recruiter can share this information.

Mixpanel Compensation Range

$155,000-$189,000 USD

Benefits and Perks

Culture Values

Why choose Mixpanel?

We're a leader in analytics with over 9,000 customers and $277M raised from prominent investors : like Andreessen-Horowitz, Sequoia, YC, and, most recently, Bain Capital. Mixpanel's pioneering event-based data analytics platform offers a powerful yet simple solution for companies to understand user behaviors and easily track overarching company success metrics. Our accomplished teams continuously facilitate our expansion by tackling the ever-evolving challenges tied to scaling, reliability, design, and service. Choosing to work at Mixpanel means you'll be helping the world's most innovative companies learn from their data so they can make better decisions.

Mixpanel is an equal opportunity employer supporting workforce diversity. At Mixpanel, we are focused on things that really matter-our people, our customers, our partners-out of a recognition that those relationships are the most valuable assets we have. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance or other similar laws that may be applicable, we will consider for employment qualified applicants with arrest and conviction records. We've immersed ourselves in our Culture and Values as our guiding principles for the impact we want to have and the future we are building.