Client Services Manager

Client Services Manager

Our dynamic and rapidly growing StructureCare team is seeking a detail oriented and self-starting Client Services Manager to service our Washington DC territory. StructureCare, headquartered in Lancaster, Pennsylvania is a premier engineering and restoration company working to protect infrastructure investments throughout the Mid-Atlantic. We believe in a strong connection between the engineering and implementation of a solution.

The successful candidate will possess the following qualifications:

• Bachelor's degree in Business Management/Administration, Engineering, Construction Management, or related field preferred.
• 3 or more years in a Sales or related role
• Excellent written and verbal communication skills
• Technical aptitude and strong problem-solving skills
• Working knowledge of the construction industry (preferred)
• Willingness to be flexible in a fast-paced work environment
• Driver's license and acceptable motor vehicle record required

In this role you will be responsible for:

• Acting as the single point of contact for all long-term customer relationships
• Monitoring and managing financial performance of all accounts within the assigned territory
• Accountability for client deliverables
• Communicating technical information and probable costs to key decision makers
• Developing and presenting maintenance and repair solutions to clients based on budgetary allowances and inspection reports
• Project set up
• Developing proposals
• Engaging in collaborative problem solving and decision making

All relationship-driven professionals with strong business acumen are encouraged to apply for this exciting opportunity with a growing company. We are looking for an experienced relationship builder who demonstrates empathy and trustworthiness.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.