Principal Customer Success Architect MDM

Principal Solutions Architect

We're currently looking for a Principal Solutions Architect with experience in Pre-sales or Post-sales consulting role in Enterprise software solutions (Master Data Management, Data Integration, Data Quality, Cloud and Databases) to join our team of Customer Success Architects (CSA) at Informatica, working with Customer Success Management (CSM) team. This is an individual contributor role.

Job Summary

Reporting to our Director, Customer Success Architect, as a Principal Solutions Architect , you will provide architecture and design, use case development and solution implementation advice for our customers while working with our Customer Success Managers, Professional Services and Product / Engineering teams. You will work and adapt in a fluid,. Working as the Principal Solutions Architect, you must be, patience and passionate about guiding customers through our products / solutions, ability to collaborate with other department, with both technical / business audiences.

Technology You'll Use :

• MDM, Data Integration, Data Quality, Cloud and Databases
• Scripting experience in Windows and UNIX

Day-to-day Duties? Here's What You'll Be Doing

You would provide architecture and design, use case development and solution implementation advice. You would also interact with our Professional services team and have a seamless handoff for broader services engagements. Partner with Product / Engineering Teams to understand best recommendations to design a solution OR provide comprehensive feedback to them to better align our product to customer needs. You'll serve as a counselor and adviser to customers and a technical coach to co-workers, providing guidance throughout the Post-sales engagement. Since the CSM team is responsible for Product Adoption and Renewal Protection, your role assumes significant importance for Informatica's success.

Key Essentials

What We'd Like to See