Billing and Collections Specialist

Keys : MUST have experience in billings and collections MUST have experience and be comfortable with high volume calling DUTIES AND RESPONSIBILITIES Monitor accounts to identify outstanding debts Investigate historical data for each debt or bill Find and contact clients to ask about their overdue payments Expected to make 50 to 75 outbound collection calls per day. Take actions to encourage timely debt payments Process payments and refunds Resolve billing and customer issues Update account status records and collection efforts Report on collection activity and accounts receivable status QUALIFICATIONS 1 Year of proven experience with (AR) Accounts Receivables, Billing and Collections. Customer service and account management experience Knowledge of billing procedures and collection techniques Familiarity with AIA billing and lien waivers Working knowledge of MS Office and databases Patience and ability to manage stress Excellent communication skills (written and oral) Problem-solving skills, attention to detail, and drive to succeed Outstanding Attitude, Positive mindset, and willingness to smile in the face of adversity EDUCATION High School Diploma or GED (Required) Associate or bachelor’s Degree – Accounting or Finance (Desired) Employment Type : Full Time Years Experience : 1 - 3 years Salary : $20 - $22 Hourly Bonus / Commission : No