Job Description
Job Description
Benefits / Perks
- Careers Advancement Opportunities
- Flexible Scheduling
- Competitive Compensation
Job Summary
We are seeking a Collection Specialist to join our team. In this role, you will monitor accounts to identify outstanding payments and communicate with clients regarding the collection of those funds. The ideal candidate has excellent negotiation and interpersonal skills and the ability to work with limited supervision. Proficient in Spanish helpful.
Responsibilities
Review accounts to discover overdue paymentsResearch client information and historical data on accountsCommunicate with clients regarding overdue accountsCollection arrangements with past due customersMaintain accurate documentation of account status and collection effortsReport on collection activity and present to managementQualifications
High school diploma / GED requiredPrevious experience as a Collection Specialist or in a similar positionUnderstanding of collection techniquesKnowledge of debt collection laws and regulationsFamiliarity with Microsoft Office, Excel, and computer databasesAbility to work well under pressureExcellent communication and negotiation skillsAble to communicate in English and Spanish