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ServiceNow Architect
ServiceNow ArchitectLink Technologies • Phoenix, AZ, US
ServiceNow Architect

ServiceNow Architect

Link Technologies • Phoenix, AZ, US
20 days ago
Job type
  • Full-time
Job description

Link Technologies (LinkTechConsulting.com), a Las Vegas-based IT consulting firm, is currently seeking a ServiceNow Architect to join our team.

QUALIFICATIONS

  • Minimum of six (6) years hands-on ServiceNow experience.
  • Proven experience as a ServiceNow Architect or Senior Technical Lead.
  • Broad knowledge across multiple ServiceNow modules (not siloed).
  • Strong understanding of ServiceNow platform architecture and best practices.
  • Ability to both design and implement solutions independently.
  • Up-to-date knowledge of recent ServiceNow releases and capabilities.

KEY RESPONSIBILITIES

  • Perform a comprehensive platform assessment of current ServiceNow environment.
  • Define a practical, execution-focused roadmap aligned with business needs.
  • Lead hands-on implementation across multiple ServiceNow modules.
  • Serve as the technical authority and decision-maker for platform architecture and design.
  • Partner with stakeholders to translate requirements into working solutions.
  • Mentor and guide supporting ServiceNow resources.
  • Ensure solutions leverage modern ServiceNow capabilities, including recent releases and AI features.
  • AREAS OF FOCUS

  • Customer Service Management
  • Employee Center
  • Integrations (e.g., Microsoft Intune, Jamf)
  • Discovery and Asset Management
  • Early exploration and foundation for Software Asset Management
  • Ongoing platform expansion and technical strategy
  • Link Technologies is an equal opportunity employer. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, gender identity / expression, sexual orientation, national origin, protected veteran status, disability, or any other factors protected by law.

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