Population Health Management Success Manager

Population Health Management Success Manager

At CVS Health, we are building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

The Population Health Management (PHM) Success Manager role supports Meritain Health's Population Health Management Strategy. The Success Manager provides program oversight and consultative support for clients in maximizing their Population Health programs while achieving program participation and budgetary goals. In addition, the PHM Success Manager is responsible for developing and maintaining mutually rewarding working relationship with client contacts, internal team members and vendor partners to ensure renewal of case and retention.

Responsibilities :

• Collaborates with clients, brokers, vendors, and team members.
• Drives the implementation, communications, and success metrics for each client based on the established plan, products, and strategy.
• Supports employee communications and engagement through marketing strategies.
• Responsible for client retention and product growth.
• Works closely with client relations and sales team members to act as a Population Health product subject matter expert during the sales process.
• Manages project initiatives as assigned.
• Exhibits the following Consultative Behaviors :
• Supports segment / regional strategic planning.
• Participates in gathering, analyzing, and providing input and recommendations regarding product performance assessment.
• Supports product education and service to internal customers (sales, client relations, marketing, business intelligence, sales support, implementation, operations, et al).
• Provides SME support in customer selling (may provide customer demonstrations of products).
• Educates product leadership on key issues and opportunities facing customers relative to managed products.
• Evaluates PHM trends and identifies areas for product enhancements.

Required Qualifications :

Preferred Qualifications :

Education :

Anticipated Weekly Hours : 40

Time Type : Full time

Pay Range : The typical pay range for this role is : $43,888.00 - $102,081.00

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people. We take pride in our comprehensive and competitive mix of pay and benefits investing in the physical, emotional, and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include :

We anticipate the application window for this opening will close on : 12 / 09 / 2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws. We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex / gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.