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Senior Genesys Cloud Developer

Senior Genesys Cloud Developer

Syntricate TechnologiesAustin, TX, United States
30+ days ago
Job type
  • Full-time
Job description

Required Skills :

Genesys Cloud CX Development| Visual Tools

  • From a high-level Architect's perspective, building voice / digital bots. While having a foundation understanding of variables, loops, decision logic, and switch statements
  • To build voice / digital bots in Genesys Cloud CX, any required integrations, additional technical skills may be valuable or necessary.

Integration & Backend Skills-

  • Working with APIs to exchange information with other tools
  • Writing scripts or code to handle special logic
  • REST APIs : For connecting to external systems, databases, or services using Genesys APIs (users, conversations, analytics, etc.)
  • OAuth & Authentication : Managing secure access when calling external systems
  • configuring and customizing.

    • Optional but Valuable Programming Skills-

  • Need additional skills on advanced or customized bot needs to be. For example :
  • JavaScript - Often used when building connectors between Genesys and other systems. It can also help add extra logic behind the scenes (like in cloud environments such as AWS).
  • Python - Commonly used in AI projects. If you're connecting your bot to smart services (like Google or Amazon AI tools), this can be very helpful.
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    Cloud Developer • Austin, TX, United States