Market Manager
A Market Manager at Bell Nursery is responsible for overseeing the sales and operations of multiple garden centers within a defined client market, typically including Seasonal Service Stores. They are directly responsible for the control of all expenses, personnel, visual merchandising, and business partner relationships. As the leader in their market, the Market Manager is the center of communication between Bell Nursery and our client. The Market Manager reports to the Director of Retail Operations.
Tasks and Responsibilities
- Assist in the recruitment and hiring exceptional talent to meet staffing needs
- Ensure exceptional standards of communication are maintained between Bell Nursery and our client. This includes frequent communication with in-line management as well as client store and district counterparts.
- Train and coach staff in the execution of daily tasks.
- Oversee all visual merchandising within the district including but not limited to pricing, POG compliance, product quality, inventory levels, and featuring of ad items.
- Recognize opportunities to maximize sales and coordinate sales promotional activities.
- Supervision of District Managers, Area Managers, Store Supervisors, and merchandising staff in accordance with Company policies.
- Proactively identify and address issues that affect the Garden Centers service, efficiency, and productivity.
- Ensure compliance with all Company safety programs by driving a culture of safety.
- Ensure stores have proper product mix and appropriate inventory levels to achieve sales goals as directed by leadership.
- Ensure proper and timely execution of all inventory-related transactions within the district.
Skills and Competencies
Ability to develop and train workforce and to utilize skills of workforce most appropriately.Ability to build and maintain strong relationships with client business partners.Ability to oversee the management of store operations and merchandise according to direction.Ability to provide outstanding customer service to our client.Ability to maintain a fair, consistent set of standards as they apply to the workforce through regular feedback and employee reviews as directed.Ability to meet deadlines.Ability to communicate at a high level to ensure proper transfer of directives and deliverables to all personnel.Ability to lead and motivate staff as well as hold them accountable for their performance and results.Ability to analyze data in order to find common threads that may potentially lead to needed changes in process, procedure, scheduling, and visual merchandising.Requirements
3+ years of retail management experience preferred. 5+ years of management experience preferred. Ability to manage multiple sites and the employees in those various sites. Strong interpersonal and communication skills, motivation, organization, and ability to follow-through with assigned tasks and goals.