Marketing Coordinator (Memphis)

Medical Operations & Product Support Specialist

Company : Haier Medical Equipment - Gamma Knife Business Unit

Location : Memphis, Tennessee

Reports to : Management, Tennessee Branch

About Us

Haier Medical Equipment, a core segment of the Haier Group, is committed to providing precise and efficient solutions for global patients through advanced medical technology. Our Gamma Knife product line is a leader in the global radiosurgery field. With the establishment of our new branch in Memphis, Tennessee, we are seeking a passionate professional with a strong interest in clinical medicine to join us and provide exceptional product support to our clinical customers.

Position Overview

We are looking for a Medical Operations & Product Support Specialist. This role is a critical bridge connecting the company, clinical customers (hospitals, medical centers), and the internal team. You will be primarily responsible for providing back end medical product information support, assisting in educational activities, and ensuring smooth daily operations. The ideal candidate will have a foundational understanding of or a strong interest in the medical device field, excellent communication skills, and a desire to grow within a dynamic international team focused on cutting-edge medical technology.

Key Responsibilities

Medical & Product Support (50%)

• Serve as an internal resource for medical product information support, assisting in the preparation of technical documentation, clinical literature compilation, and training materials.
• Assist in handling daily product inquiries from US clinical clients (hospitals, medical centers), coordinating with internal resources to provide accurate and timely responses.
• Manage and maintain product-related customer files, clinical support records, and key documents.
• Coordinate internal communication with headquarters and the Tennessee branch to ensure the accurate flow of medical and product information.

Academic & Clinical Activity Support (40%)

Operations & Administrative Support (10%)

Qualifications

Mandatory Requirements :

Preferred Qualifications :

We Offer

How to Apply

Please send your resume and a brief cover letter (stating your interest in the position and your work authorization status) to : anna.yangl@manpowergrc.com