Customer Service AgentDoherty Staffing • Atlanta, GA, US
Customer Service Agent
Doherty Staffing • Atlanta, GA, US
6 days ago
Job type
- Full-time
Job descriptionProven digital literacy and ability to work independently with computer software and systems Strong attention to punctuality and reliability Ability to maintain confidentiality and meet HIPAA compliance standards Excellent communication and interpersonal skills, with a professional and empathetic demeanor Access to a private, quiet workspace free from noise or interruptions (no TV, pets, or background noise) Reliable internet connection and computer equipment suitable for remote work Commitment to upholding patient privacy and ensuring a positive patient experience
Customer Service Agent Opportunity
Doherty Staffing Solutions is partnering with a leading manufacturing company located in Atlanta, GA. We are seeking candidates for Customer Service Agent roles. Compensation for this contract opportunity is $17.00 per hour. Interested? Read below for more information!
What a Customer Service Agent will do :
- Make outbound calls to individuals to encourage the return of their health screening kits
- Represent the company with professionalism, empathy, and clarity in all communications
- Handle Protected Health Information (PHI) securely and in compliance with HIPAA regulations
- Utilize the companys CRM system and softphone application to manage call activity and record information accurately
- Troubleshoot basic technical issues independently
- Maintain a quiet, private, and distraction-free work environment to protect patient privacy
- Adhere strictly to work schedules and start each shift on time
What you need to be a Customer Service Agent :
Apply now! Click APPLY NOW to complete our mobile-friendly, online application. For questions or further information about the Customer Service Agent positions, please contact our Alexandria jobs office directly at (320) 763-3121.
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Customer Service Agent • Atlanta, GA, US
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