Renewals Manager

Renewals Manager

Are you looking for a high energy, strategic, and fast-paced position as a Renewals Manager? Join Relias, the company changing lives throughout the world by helping healthcare organizations improve their clinical and financial outcomes!

For 11,000+ health care and human service organizations, Relias helps clients deliver better clinical and financial outcomes by elevating the performance of teams. We help organizations across the continuum of care get better at maintaining compliance, developing staff and promoting consistent, high-quality care. Our platform employs assessments to reveal specific gaps in skills and addresses them with personalized and engaging learning, choosing from 7,000+ online courses that meet accrediting board, state and federal requirements. We are passionate about our products and our clients; what we deliver and the impact we have on the world is truly something you can be proud to represent. Join us and make a difference.

Relias is a leading provider of cutting-edge software solutions designed to empower healthcare organizations in managing their compliance needs effectively. We are dedicated to helping our clients stay compliant with the ever-evolving regulatory landscape. The Renewal Manager proactively manages renewals for assigned accounts with a focus on retention and growth. You'll play a vital part in our core business strategy by establishing customer relationships and maximizing revenue.

What You'll Be Doing :

• Serve as the primary contact for renewal-related discussions.
• Build and leverage customer relationships for retention.
• Manage renewals, negotiate contracts, and develop territory plans.
• Respond to inquiries, upsell, and optimize customer packages.
• Maximize account pricing, usage, and contract standardization.
• Identify service issues, facilitate renegotiations, and coordinate sales documentation.
• Independently manage time for valuable client interactions.
• Collaborate with the entire account team.
• Proactively mitigate risks and document opportunities.
• Utilize technology for remote presentations.
• Manage opportunity pipeline and provide accurate forecasts.

You've Got What It Takes If You Have :

Relias is an Equal Opportunity Employer and a Drug-Free Workplace.

In Office Requirement : Relias values collaboration and wants to ensure that our team members have opportunities to work with their teams regularly for professional development opportunities. Our flexible hybrid work environment requires that you live in the state of North Carolina, within a commutable distance to our office (~1-hour commute). You would be expected to work in our Morrisville, NC Headquarters approximately 30 days / quarter.

Company : Relias LLC

Country : United States of America

State / Region : North Carolina

City : Morrisville

Postal Code : 27560

Job ID : 284229