IT Support Specialist

Job Description

A client is seeking to onboard an IT Support Specialist.

The position is with a leading infrastructure construction and engineering firm in North America, known for its expertise in designing and building critical infrastructure such as highways, bridges, rail systems, dams, aviation facilities, and water management projects.

The selected individual will be responsible for providing remote support to approximately 150 employees and desk-side support to around 40 in-office staff.

Key responsibilities include user setups, password resets, Active Directory management, printer support, Azure administration, and assistance with onboarding processes.