Overview
POSITION SUMMARY:
Assist all guests efficiently, courteously, and professionally in all front desk related functions. Maintains high standards of service and hospitality.
ESSENTIAL FUNCTIONS:
· Handles guest check-ins and outs efficiently and in a friendly and professional manner.
· Utilizes a thorough working knowledge of the reservation system and procedures; takes reservations and knows cancellation procedures and policies.
· Resolve guest challenges and take appropriate action to ensure guest satisfaction.
· Process customer payments according to established procedures and policies including proper cash handling and credit card authorizations.
· Efficient communication with other departments of the hotel in order to support special requests, late-checkouts, maintenance needs and guest concerns.
· types and selling strategies, rates and discounts.
· Assist with pre-registration and blocking of reservations. Prepares for group arrivals and departures.
· Provides the highest quality of service to guests at all times.
· Perform all other duties as deemed necessary by management.
WHO WE ARE:
At Pyramid Global Hospitality, our diverse and talented team shares a common passion and mutual respect. We believe in putting people first and celebrating the unique perspectives and backgrounds that make up our global community of professionals.
We're deeply committed to fostering personal and professional growth for each team member. Through our leadership development programs and continuing education platforms, we create opportunities for inclusive growth and advancement. We make a conscious effort to integrate equity and inclusion into all aspects of our work – from hiring and promoting, to selecting vendors, designing spaces, and communication.
To ensure we achieve our equity, inclusion, and diversity goals, our executive team collaborates with external consultants who provide ongoing analysis, support, and guidance. Our primary objective is to establish a successful business model that embraces these values in every aspect of our operations.
REQUIREMENTS:
· Excellent communication, organizational and customer service skills are required.
· Must be able to stand for the duration of a shift.
Front Desk Agent • Nashville, Tennessee
We are pleased to announce a wonderful opportunity for a.What will you be doing most days?.Assist guests in the check-in and check-out procedure, as well as, throughout the entirety of their stay.W... Show more
A leading technology firm seeks a Remote Presales Enterprise Architect to join its Public Sector presales team.The role focuses on building strategic customer relationships and architecting complex... Show more
Combined Insurance, a CHUBB company and leader in the voluntary benefits industry, is seeking talented Agency Sales Coordinators to help us build on our recent exciting growth.The ideal candidate h... Show more
The Bankers Alley Hotel Nashville, Tapestry Collection by Hilton is seeking a full-time Guest Service Agents to join their Front Office team! Our unique, art-filled hotel in downtown Nashville is j... Show more
Hotel Hosts (Front Desk Agent) contribute to the hotel's commitment to high quality guest service and teamwork and must be the kind of person who appreciates high standards of excellence.The Hotel ... Show more
The Front Desk associate is the face of our service at the properties we support.These treasured associates consistently interact with both residents and guests, and as a result, develop meaningful... Show more
We're currently looking for individuals across the country to take part in online market research, including remote focus groups, product trials, and consumer studies.Earn up to $750 a week in your... Show more
Join Tot Squad as a Baby Registry Expert.Are you a parent or baby care professional with a passion for helping families feel confident as they prepare for a baby? Tot Squad partners with Target to... Show more
We are looking for experienced cybersecurity professionals to join our team to help train AI models.In this role, you will evaluate AI-generated security content, solve technical cybersecurity prob... Show more
Job ID: 65722 Job Title: IT Deployment Team Member Location: Nashville, TN Duration: 12 Months Client: TN DOT Onsite Job Work Environment: Fast-paced, team-oriented environment May involve travel b... Show more
Brand: Spirit Halloween The Sales Associate will support the Store Management Team in the setup, merchandising, pack-up and teardown of a seasonal store.The Sales Associate is responsible for maint... Show more
Why Join TruFit Athletic Clubs?.Growing and So Can Your Career.Competitive Benefits: Health coverage for FT & PT, EAP, 401k, Holiday Pay, PTO, and more.Inclusive Work Environment: Join a team that ... Show more
Smart investments begin with sustainable relationships.Greysteel is a leading advisor for private, middle market, and institutional real estate investors.Our collaborative platform optimizes soluti... Show more
Job Description Job Title: Front Desk Guest Service Representative The Front Desk Guest Service Representative (GSR) is responsible for maintaining positive guest interactions while consistently ... Show more
This position is responsible for providing excellent customer service to hotel guests, checking them in and out, and managing their reservations.You will be the first point of contact for guests, a... Show more
The Front Desk Agent serves as the first point of contact for guests, playing a key role in creating a positive and welcoming experience from arrival to departure.This position directly influences ... Show more
Join Our Team at Our Nashville Hotel.We're looking for team members who are passionate about hospitality and dedicated to outstanding guest service.Bring your positive attitude and professionalism,... Show more
Our jobs arent just about giving guests a smooth check-in and check-out.Instead, we want to build and experience that is memorable and unique.Our Guest Experience Experts take the initiative to del... Show more
Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Call Center Representative Agent experienc... Show more
A cloud optimization company in Tennessee is looking for a versatile software engineer.This role focuses on leveraging AI agents to enhance the Stratusphere platform's core functionalities while en... Show more
