Associate Director, Operations Lead & Strategy

Associate Director, Operations Lead & Strategy Enterprise Services Applications Operations Supply Chain & Engineering

The following position is to join our RTX Enterprise Services team :

The Associate Director, Operations Lead & Strategy Enterprise Services Applications Operations Supply Chain & Engineering will provide strategic, analytical, technical, organizational, and procedural support to the VP, ESA OSC & Engineering to ensure organizational effectiveness and efficiency. The operations leader will facilitate financial management, support the OSC & Engineering Applications projects portfolio, coordinate strategic visioning and planning, and support the service line by leading special projects. This role will also facilitate in developing a 35-year strategy across the entire OSC and Engineering Applications landscape.

What You Will Do :

• Coordinate strategic visioning and planning across the OSC & Engineering Applications service line to shape, communicate, and execute the service line strategy and transformation efforts.
• Drive portfolio, program, project management and execution across OSC & Engineering Applications.
• Assist the VP, ESA OSC and Engineering in creating the strategy and vision across these spaces with the goal of growing the Enterprise Services Applications for OSC and Engineering.
• Establishes process and best practices for managing the ESA OSC & Engineering budget. This role will help with transition from staff augment labor to outcome-based SOWs to help in reducing risk of co-employment and Time and Material based arrangements with our Suppliers.
• Establishes process and best practice for application service delivery following standard IT service management frameworks (e.g. ITIL) across major processes. Service level management, incident / problem management, service fulfillment, and security / compliance.
• Establishes standard work for ES A team participating in audit coordinates ES A support for internal and external audits.
• This role will be critical in helping the ESA VP of OSC and Engineering in getting cross BU and cross-functional buy in on the strategy and will require strong influential and presentation ability to executive level leadership leveraging high level of executive presence and polish.
• Responsible for the quality and timely leadership of critical projects and tasks related to this position as they are assigned by cognizant leadership.
• Perform a wide variety of special assignments to assist the VP, ESA OSC & Engineering in meeting business obligations.
• Communicate effectively with a high sense of discretion.

Qualifications You Must Have :

Qualifications We Prefer :

What We Offer :

Whether you're just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work / life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child / adult backup care.

Work Location : Remote