Director of Product (Consumer Product)

Director of Product (Consumer Product)

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events from concerts and festivals to sports and theater at some of the most iconic venues in the world. Since our founding in 2011, we've consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.

We're passionate about improving the fan experience and providing game-changing solutions for our clients, and we're always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment.

The Role

AXS is looking for a talented and motivated professional to join our Product Management team as a Director of Product for Resale on the Consumer Products team. In this highly visible role, you will provide product expertise for our global consumer-facing suite of applications. This role is responsible for driving the vision, strategy and execution of resale products. This role will work closely with cross-functional teams, including engineering, QA, design, business stakeholders, and account managers to ensure what we build aligns with our strategic initiatives and business goals. This role will bring their passion for being fan-obsessed along with a well-grounded perspective in the discipline of product management.

What Will You Do?

• Understand the opportunities that our business and our fans desire through research and interaction with stakeholders, and UX research.
• Turn input and feedback into solutions that make our suite of applications and resale experience even better.
• Own discovery and scope development by forming hypotheses, defining objectives and key results, and assessing options that will provide best outcomes.
• Work closely with cross-functional teams to identify features, create and prioritize your roadmap.
• Participate in planning and execution of strategic initiatives and tactical activities throughout the product life cycle.
• Define and track platform KPIs, ensuring measurable improvements in feature adoption, performance, and fan satisfaction.
• Partner with internal stakeholders to define scalable solutions that meet current and future product needs.
• Implement test-and-learn frameworks to continuously improve and iterate on product capabilities from MVP to Scale.
• Work closely with software engineering counterparts to define product requirements and implementation pathways and strategies.
• Responsible for defining and tracking product KPIs.
• Use data-driven decision making to identify opportunities and track product performance.
• Communicate with leadership and business stakeholders on project status, product vision and future roadmap initiatives.
• Evangelize and communicate the value of our products and services.
• Demonstrate our three pillars to success - Trust, Influence and Impact.

What Will You Bring?

Bonus Points If You Have

Pay Scale : $164,974- $200,000

Bonus : This position is eligible for a bonus under the current bonus plan requirements.

Benefits : Full-time : We offer a comprehensive benefits package that includes : medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings.

What's in it for You? An opportunity to provide product expertise for our global consumer facing suite of applications. Extraordinary People we're not kidding! Meaningful Mission - Helping revolutionize an industry and deliver better experiences for fans and clients around the world. Community & Belonging A range of Employee Resource Groups (ERGs) that foster connection, inclusion, and professional growth. Access to meaningful volunteer opportunities and community engagement programs to make a positive impact beyond the workplace. Opportunities for learning and leveling up through training and education reimbursement.