Strategic Account Manager, Strategic Accounts

Overview

The Strategic Account Manager is responsible for partnering with the customer to build strategic relationships, articulate a clear vision and generate business value. The SAM sells at the most strategic level within the account and implements a broad strategy for earning customer acceptance and service implementation. The SAM will work with all appropriate AWS resources (Executives, Solution Architects, Business Development, Marketing, Partners, Support, Service teams and Professional Services) to support customer interests. This includes dotted line responsibility for downstream sales and technical resources. Developing formal case studies and other references highlighting activity and workloads running on AWS is core to the role.

Key job responsibilities

• Leading and directing the AWS customer account team.
• Identifying and building trusted advisor relationships with key influencers and decision-makers, specifically CxOs, at the customer.
• Working closely with internal AWS teams (executives, solution architects, business development, marketing, partners, enterprise support, service teams and professional services), as well as external SI and ISV partners, to support the best business solution for customers.
• Defining a CXO relationship strategy within the customer, coordinating executive business reviews, and maintaining customer satisfaction levels.
• Writing executive briefing documents for, and communicating with, the most senior executives at the company.
• Managing the sales pipeline via Salesforce and facilitating all stages of a sale.
• Participates and leads in the negotiation and closing of legal agreements, such as EAs, and contracts, such as PPAs.
• Maintains an operating knowledge of AWS’s service catalog and is able to relate them to solving customers’ business problems.

Qualifications

Salary and benefits

Base pay range : $128,600 / yr - $212,600 / yr

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Additional information

The base pay for this position ranges from $128,600 / year in our lowest geographic market up to $212,600 / year in our highest geographic market. Pay is based on factors including market location and may vary with job-related knowledge, skills, and experience. Amazon is a total compensation company. Depending on the position offered, equity, sign-on, and other compensation may be provided as part of a total package, in addition to a full range of benefits. For more information, visit the Amazon benefits page. This position will remain posted until filled. Applicants should apply via our internal or external career site.

EEO notice : Amazon is an equal opportunity employer and does not discriminate on the basis of protected status.

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