What you will do :
- Actively and consistently support all efforts to simplify and enhance the customer experience.
- Create and expand reporting of KPIs for the Transportation business through dashboards and data visualizations.
- Utilize business intelligence tools (i.e., Tableau, Power BI, etc.) to communicate key metrics, KPIs, and performance indicators to stakeholders.
- Build robust and scalable tools and dashboards to monitor business outcomes and workflows.
- Develop insights that enable dealer and carrier segmentation.
- Identify and investigate opportunities to improve team efficiency through performance tracking and trend analysis.
- Impact assessment of Transportation business in collaboration with the Product & Technology roadmap prioritization and grooming
- Continuously identify opportunities to streamline and automate data collection, analysis, and reporting processes. Implement efficient methodologies and tools to enhance data quality, accuracy, and accessibility.
- Collaborate with Marketing to support marketing initiatives surrounding the ACV Transportation business.
- Perform additional duties as assigned.
What you will need :
- Bachelor’s degree in related field required.
- 2-5 years’ related professional experience, with a focus on data analysis, reporting, and visualization.
- Ability to read, write, speak, and understand English.
- Experience with data visualization / dashboarding tools (Tableau experience preferred)
- Intermediate SQL a must
- Familiarity with business technology (GSuite preferred)
- Developing understanding of agile or iterative development
- Ability to design and apply logical QA tests to technical solutions.
- Demonstrated passion for helping people by providing technology-based solutions to their business needs
- A reliable self-starter attitude that can thrive in an entrepreneurial environment.
- Willing to navigate and connect with multiple stakeholders and departments.
- A keen interest in continuous skill development.
- Demonstrated technical writing skills.
- Analytical thinking and problem-solving ability.
- Demonstrated communication and organizational skills.
No immigration or work visa sponsorship will be provided for this position.
LI-AM3
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