Patient Care Coordinator

ABOUT US

Lift Plastic Surgery is a premier plastic surgery practice in Webster, TX, led by Dr. Shitel Patel, a double board-certified plastic surgeon with specialized craniofacial training. We've performed over 15,000 successful procedures and are known throughout the Houston area for our natural-looking results and exceptional patient care.

Our philosophy is simple : enhance who you already are, don't transform you into someone else. We position ourselves as a premium practice because we deliver premium care—board-certified anesthesiologists, accredited facilities, and Dr. Patel personally seeing patients at every post-operative visit.

THE ROLE

As our Patient Care Coordinator, you'll be the first person many patients connect with on their surgical journey. Your role is part educator, part consultant, part advocate. You'll :

• Conduct comprehensive pre-surgical consultations  (20-30 minutes) before patients meet Dr. Patel
• Assess patient goals, concerns, timeline, and budget  to ensure they're a good fit for our practice
• Educate patients  about procedures, recovery, realistic outcomes, and what makes our practice different
• Present pricing and financing options  with confidence and transparency
• Address objections and concerns  with empathy and expertise
• Coordinate seamlessly with Dr. Patel , briefing him before each patient meeting
• Guide patients through the booking process  after their consultation with the surgeon
• Follow up with prospective patients  who need more time to decide
• Track all consultations meticulously  in our CRM system (GoHighLevel)

This is NOT a high-pressure sales role.  We're looking for someone who can build trust, educate thoughtfully, and help patients make informed decisions—not someone who pushes procedures people don't need.

💰 COMPENSATION & BENEFITS

Base Salary :  $50,000 - $60,000 annually (based on experience)

Performance Bonus :  Quarterly bonuses based on conversion rate benchmarks

Benefits Package :

Schedule :  Monday-Friday, 8 : 00 AM - 5 : 00 PM, with occasional Saturdays (1-2x / month)

✅ MUST HAVE :

⭐ PREFERRED :

🎯 THE IDEAL CANDIDATE IS :

WHAT WE OFFER BEYOND COMPENSATION

WHY THIS ROLE IS UNIQUE

Most plastic surgery practices have coordinators who are glorified schedulers or aggressive salespeople. We're different.

We want someone who :

If you're looking for a transactional sales role where you hit a number and clock out, this isn't it. If you're looking for meaningful work where you genuinely help people make life-changing decisions—welcome home.

RED FLAGS (PLEASE DON'T APPLY IF...) :