IT Service Desk RepresentativeVirtualVocations • Buffalo, New York, United States
IT Service Desk Representative
VirtualVocations • Buffalo, New York, United States
3 days ago
Job type
- Full-time
Job description
A company is looking for a Tier 1 IT Service Desk Representative.
Key Responsibilities
Provide frontline support for end-users by diagnosing and resolving basic technical issues
Manage incident tickets and resolve user issues related to software, hardware, and connectivity
Escalate technical issues when necessary
Required Qualifications
Associate's or Bachelor's degree in IT or related field
Certifications : CompTIA A+ or Network+, Microsoft 365 Certified : Modern Desktop Administrator Associate, and ITIL Foundation Certification
Minimum 1 year supporting macOS and remote access tools
Minimum 3 years in an IT call center or help desk environment
Minimum 3 years supporting Microsoft Windows 10 and Office 365
Create a job alert for this search
It Service Desk • Buffalo, New York, United States
Related jobs
Werner is Now Hiring Dedicated CDL-A Truck Drivers - Home Daily!.Immediately Hiring CDL-A Drivers - Dedicated Account.Home Daily - Average $78,000 - $85,000 per Year • .
Average $78,000 - $85,000 per...Show more A company is looking for a Bilingual Service Desk Representative.Key Responsibilities Manage issues through various inbound requests including phone, email, and chat Respond to customer requests...Show more A company is looking for a Director of IT Service Delivery.Key Responsibilities Define and execute the long-term strategy for IT service delivery and enterprise productivity platforms Oversee IT...Show more 
The IT Service Desk Manager will oversee daily operations of the Service Desk, ensuring reliable and efficient IT support for approximately 250 users across four divisions.This role requires hands-...Show more
This is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated with an end-user computing environment.This is a full-time,...Show more A company is looking for a Participant Service Center Representative.Key Responsibilities Provide outstanding customer service via phone, email, and fax for retirement plan participants Assist p...Show more A company is looking for a Client Services Representative to support their lab operations.Key Responsibilities Act as a liaison between the company, customers, and patients Investigate and resol...Show more A company is looking for a Support Desk Manager to oversee Support Desk operations and enhance service quality.Key Responsibilities Lead and develop a team of Support Desk Analysts to ensure effi...Show more A company is looking for a Service Desk Technician (Weekend Shift) to provide operational support services for the Department of Homeland Security.
Key Responsibilities Provide remote computer sup...Show more A company is looking for a Deal Desk Analyst.Key Responsibilities Serve as the primary liaison between Sales, Legal, and Finance to expedite the review and approval of complex orders Collaborate...Show more 
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.
As a Dasher, you’ll stay busy with a var...Show more A company is looking for a Director of IT ISM Services, Service Desk and Support.Key Responsibilities Lead, mentor, and develop high-performing End User Services teams Develop and oversee the ex...Show more A company is looking for a MSP Service Desk Manager to lead and develop their MSP Service Desk team.Key Responsibilities Manage the scheduling, assignment, and performance of the MSP Service Desk...Show more A company is looking for an IT Specialist to join their IT team remotely.Key Responsibilities Manage and maintain Microsoft Cloud Office 365 and Azure Cloud services Handle Active Directory admi...Show more A company is looking for a Senior Deal Desk Analyst to join their team.Key Responsibilities Manage the deal lifecycle and collaborate cross-functionally to improve deal velocity and ensure compli...Show more A company is looking for a Service Desk Analyst (2nd shift).Key Responsibilities : Troubleshoot and resolve technical hardware, software, network, and telephony issues within Service Level Agreeme...Show more A company is looking for a Service Desk Engineer to provide remote IT support and troubleshooting for client environments.
Key Responsibilities Maintain high levels of customer satisfaction and ma...Show more A company is looking for a Service Desk Support Analyst IV.Key Responsibilities Reviews ticket queue and works to reduce ticket count Uses Incident and Knowledge data to identify common issues a...Show more
CDL-A Truck Drivers - Home Daily - Avg. $78-$85k / Year + $2.5k Sign-On
Werner Enterprises • Silver Creek, NY, US
Full-time
Last updated: 2 days ago • Promoted
Bilingual Service Desk Representative
VirtualVocations • Buffalo, New York, United States
Full-time
Last updated: 2 days ago • Promoted
Director of IT Service Delivery
VirtualVocations • Buffalo, New York, United States
Full-time
Last updated: 30+ days ago • Promoted
IT Service Desk Manager
Seal & Design • Clarence, NY, US
Full-time
Last updated: 30+ days ago • Promoted
IT Help Desk
BC Tech Pro • Buffalo, NY, US
Full-time
Last updated: 24 days ago • Promoted
Participant Service Center Representative
VirtualVocations • Buffalo, New York, United States
Full-time
Last updated: 30+ days ago • Promoted
Client Services Representative
VirtualVocations • Buffalo, New York, United States
Full-time
Last updated: 30+ days ago • Promoted
Support Desk Manager
VirtualVocations • Buffalo, New York, United States
Full-time
Last updated: 5 days ago • Promoted
Service Desk Technician
VirtualVocations • Buffalo, New York, United States
Full-time
Last updated: 30+ days ago • Promoted
Deal Desk Analyst
VirtualVocations • Buffalo, New York, United States
Full-time
Last updated: 30+ days ago • Promoted
Restaurant Delivery - Receive 100% of Customer Tips
DoorDash • Eden, NY, United States
Full-time +1
Last updated: 30+ days ago • Promoted
IT Service Management Director
VirtualVocations • Buffalo, New York, United States
Full-time
Last updated: 4 days ago • Promoted
MSP Service Desk Manager
VirtualVocations • Buffalo, New York, United States
Full-time
Last updated: 4 days ago • Promoted
IT Specialist
VirtualVocations • Buffalo, New York, United States
Full-time
Last updated: 30+ days ago • Promoted
Senior Deal Desk Analyst
VirtualVocations • Buffalo, New York, United States
Full-time
Last updated: 30+ days ago • Promoted
Service Desk Analyst
VirtualVocations • Buffalo, New York, United States
Full-time
Last updated: 30+ days ago • Promoted
Service Desk Engineer
VirtualVocations • Buffalo, New York, United States
Full-time
Last updated: 30+ days ago • Promoted
Service Desk Support Analyst
VirtualVocations • Buffalo, New York, United States
Full-time
Last updated: 30+ days ago • Promoted