Sr Project Manager

Sr Project Manager

Responsible for the day-to-day operation and administrative activities at multiple buildings within the district. Leads Supervisors to ensure conformance to contract requirements. Develops and implements cost control measures and level of service standards to ensure compliance with customer specifications / contract requirements for assigned buildings. Oversees inspections, quality control measures, and the inventory control of equipment and supplies for the assigned buildings.

Pay : $85K / YR

The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant's experience, skills, abilities, geographic location, and alignment with market data.

Project Management & Client Relations : Work with Project Manager to develop work plans to provide services in a timely, cost-effective manner and ensure contract provisions are met. Provide customer with information regarding additional services available at ABM. Respond to customer inquiries; discuss and resolve with customer pending complaints / feedback. Regular contact with customer to ensure that services meet service contract requirements and to promote customer retention. Inform Project Manager of status of work; identify potential issues and recommend appropriate action. Keeps Project Manager informed of business issues impacting effectiveness of project; promptly escalates serious issues to Project Manager.

Employee Relations and Supervision : Works closely with frontline personnel to meet customer requirements; determines training requirements and identifies sources meet training and development needs. Recommend staffing levels; work with Project Manager and HR to hire, train and evaluate staff applicable union contracts and develop effective working relationship with local labor unions. ABM and client policies and procedures through mentoring and coaching of field personnel.

Minimum Requirements : Bilingual (Spanish / English) a plus 1-2 years of Supervisor experience 1-2 years of customer service experience Working knowledge of janitorial equipment Working knowledge of OSHA required processes Intermediate level of Microsoft programs Valid State Driver's License for business travel A passion for serving others and helping others to succeed. Excellent personal organization skills and exceptional planning skills to avoid reactional situation(s). Excellent follow-up and an eye for detail. Anticipates problems and proactively implements preventative action plans. Flexibility to respond to urgent client requests on evenings and weekends when necessary. Technical savvy and ability to use MS Office Suite, Smart Phones, Internet and other job-related applications. Excellent verbal and written business communication skills. Relational skills and experience dealing with union environment. Understanding of the service industry practices, process and trends.