This is a Quality Assurance Manager position at a manufacturing facility in Madera, CA. The QA Manager will report to the Director, Quality & Engineering Americas and will be responsible for the development and implementation of all Quality initiatives for the Madera plant.
The Quality Assurance Manager's primary responsibility is to act as the voice of the customer, communicating quality performance and customer feedback throughout the location. This role will direct the problem-solving process for all system deficiencies, defective material, equipment / process capability gaps, and ensure effectiveness of actions taken.
Responsibilities :
- Manage the quality and field service teams at the manufacturing facility in alignment with client goals and initiatives.
- Drive a culture of Quality in the organization and work closely with the Operations teams to drive improvements with suppliers, product engineering, new product / process development, and manufacturing engineering to improve product reliability.
- Use a data-based approach to ensure the highest quality product is passed along to the customer.
Requirements :
Bachelor's Degree in Engineering or other technical degree with significant coursework in engineering and quality principles.12-15 years of direct industry-related experience, with 10+ years of demonstrated leadership experience, and hands-on field service, quality, or warranty management preferred.Must have sheet metal experience (automotive, aerospace, industrial equipment).Oversee quality processes for a manufacturing facility of 200+ employees (24 / 5 operation).Directly manage 1–3 (QA analyst, QA TL, field service TL) and indirectly report on 18+.Ensure continuous improvement in quality systems, audits, corrective actions, and field service quality.Hands-on quality and manufacturing background with metal fabrication processes — specifically the kinds of processes used to build cooling towers, condensers, and other HVAC / R equipment.Working Conditions :
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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