Client Support Specialist - Bilingual

ADP is growing in Miami, FL!

ADP is immediately hiring Bilingual (Spanish / English) Client Support Specialists to join our Team!

APPLY TODAY!

As a Bilingual Client Support Specialist (Bilingual Associate Client Support Consultant) , you will serve as ADP's front-line for solving clients' challenges, including issue resolution, answering questions, helping clients, training their users on ADP technology, and more! The nature of what you do every day will not change your #1 goal is to help clients.

Still, every day will be different because the questions you receive will vary, as will the solutions you provide each client.

There will be no shortage of new questions you'll receive, which will keep things interesting, and our top-ranked training will help to set you up for success! We also have a healthy dose of fun together!

Does this sound like you?

People First . You're a relationship builder who wants to help others, grow friendships, and support people.

Trusted Advisor. You live by integrity and deliver on promises...every day.

Critical Thinker. You are solution oriented and a self-starter.

Passionate Advocate. You thrive in strengthening relationships and building advocacy while delivering measurable results.

Not only will you find a career here, but friendships that last in a company that values inclusion!

Bilingual Client Support Specialist Receive :

• Culture that values equity, inclusion / belonging, & creates a safe space for diverse perspectives / insights!
• Competitive Compensation ($20 / hr.)
• Monday through Friday Scheduling w / NO WEEKENDS!
• Opportunities for weekly overtime
• Best-in-class benefits starting on Day 1
• Hybrid work schedule for enhanced work / life balance!
• Company-paid time off for volunteering
• Ongoing training, development, & mentorship opportunities
• Multiple Career Advancement Opportunities!
• And much more!

Bilingual Client Support Specialist Requirements :

• Must have High School diploma / GED
• Must be fully Bilingual in English & Spanish (verbal and written)
• Previous Call Center or Complex Customer Service Experience preferred (ideally in finance, retirement services, insurance, HR / HRIS, etc.)
• Ability to work with multiple screens / software products in a fast-paced inbound call support environment
• Ability to work overtime hours during peak seasons
• Ability to pass a background check

ADP is a global leader in human resources technology, offering the latest AI & machine learning-enhanced payroll, tax, human resources, benefits, and much more! We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging.

We’ve received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, & inclusion, including a DiversityInc® Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more! As part of our deep DEI commitment, our CEO has joined the OneTen coalition to create one million jobs for Black Americans over the next ten years.

Are you ready to grow your career and achieve that perfect work-life balance you’ve been searching for?

Join the ADP Family Today!