MUSCP - Credit Processor

Day (United States of America)

Job Description

Undistributed / Overposted (credit) transactions. Process undistributed and credit transactions through assigned work queues or reports according to department’s workflows.

Process all levels of transactions needed for resolution (transfers, posting, offsets, refunds, etc). Use available resources : Workflows, Email, Excel, Word, Fee Schedules etc.

Verify insurance, patient, and guarantor information. Review websites, contact insurance carriers and / or guarantors and update demographics, coverage and / or claim information accordingly.

Note accounts with actions taken.

Completed Contribution Average. Maintain department’s current Completed Account Contribution totals daily, weekly, monthly. (Productivity)

Audits. Maintain >

97% accuracy rate on audit reviews

Insurance Refund Request Letters WQs. Review and process weekly to ensure resolution is met prior to deadlines stated in the request letters and / or set workflows and regulations.

Returned Refunds-Credit Processors will review; verify information pertaining to the reason of the return and / or consult with other departments when their refunds are returned for resolution.

Process the cancelations to repost, reissue, and apply to escheatment or MISC Income for resolution.

Additional Job Description

Education and Work Experience :

High school diploma and one-year revenue cycle work experience required. Prior account analysis, credit resolution, billing and / or insurance follow up experience in a hospital or physician office setting preferred with working knowledge of insurance payor remittances, and Epic system knowledge helpful.

Must have excellent organizational, analytical, and communication skills. Desired candidates are dependable; team focused, goal-oriented individuals with a strong work ethic and positive attitude.

Licensures, Registrations, Certifications :

N / A

Physical Requirements : Continuous requirements are to perform job functions while standing, walking and sitting. Ability to bend at the waist, kneel, climb stairs, reach in all directions, fully use both hands and legs, possesses good finger dexterity, perform repetitive motions with hands / writs / elbows and shoulders, reach in all directions.

Maintain 20 / 40 vision corrected, see and recognize objects close at hand and at a distance, work in a latex safe environment and work indoors.

Frequently lift and / or carry objects weighing 20 lbs. ( / -) unassisted. Lift from 36" to overhead 15 lbs. Infrequently work in dusty areas and confined / cramped spaces.

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and / or federal regulations.

All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees.

For further information about the E-Verify program