Customer experience manager Jobs in Charleston, SC
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Customer experience manager • charleston sc
Last updated: 4 hours ago
Customer Experience Manager (CXM).As a CXM you’ll play a crucial role in understanding and improving customer experiences by analyzing customer feedback and data, developing reporting to support va...Show moreLast updated: 30+ days ago
A company is looking for a Customer Experience Manager to manage and scale the customer experience function.Key Responsibilities Manage service order processes and assist with implementation effo...Show moreLast updated: 30+ days ago
Join our team as a Community Manager and help shape the voice and heartbeat of our customer community.In this role, you'll connect passionate users, foster engagement, and build programs that celeb...Show moreLast updated: 1 day ago
Under designated supervision, performs a variety of clerical and manual duties related to receiving and processing merchandise and supplies, to include record keeping, document preparation and sele...Show moreLast updated: 30+ days ago
The Customer Success Manager (CSM) is a key member of our Customer Experience team and is responsible for developing and supporting a strong sense of partnership between Omatic and our customers.Th...Show moreLast updated: 4 days ago
Customer Experience Supervisor.As the Customer Experience Supervisor, you are accountable for driving profitable sales growth by leading and engaging associates, coaching associates on customer ser...Show moreLast updated: 30+ days ago
Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.
Our mission is simple : build strong and diverse commu...Show moreLast updated: 2 days ago
When you join Renaissance, you join a global leader in pre-K12 education technology! Renaissance's solutions help educators analyze, customize, and plan personalized learning paths for students, al...Show moreLast updated: 4 hours ago
Customer Success Manager Fintech Platform (Remote).Maximize customer impact, drive adoption, and turn great software into transformational results.
Spinwheel is redefining how consumers manage and ...Show moreLast updated: 2 days ago
Customer Success Manager (Japan).SecurityScorecard is the global leader in cybersecurity ratings, with over 12 million companies continuously rated, operating in 64 countries.Founded in 2013 by sec...Show moreLast updated: 2 days ago
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...Show moreLast updated: 30+ days ago
Clarium is seeking a proactive, relationship-driven Customer Success Manager (CSM) to ensure our healthcare clients unlock maximum value from our platform.
This role is ideal for someone who thrives...Show moreLast updated: 2 days ago
Customer Success Manager - Enterprise.Reports to : Head of Customer Success.AppFollow empowers mobile app developers, product managers, marketing, and customer support teams worldwide with tools for...Show moreLast updated: 1 day ago
Enterprise Customer Success Manager.As a member of our Enterprise Customer Success team, you'll have the opportunity to directly influence how administrators engage with Newsela.You'll monitor the ...Show moreLast updated: 2 days ago
Customer Experience Representative.As a Customer Experience Representative for Solace, you will be supporting our patients and advocates via phone, email, and chat.
Through feedback and action, you'...Show moreLast updated: 2 days ago
Knak is a mission-driven company.Empowering people to be creative.We are a world-class enterprise email and landing page creation platform with a focus on making successful and happy customers by p...Show moreLast updated: 2 days ago
To identify and mitigate churn and downgrade risks and to identify and execute opportunities to expand or deepen a customer's relationship with Expertise.
This is a remote work position on a night s...Show moreLast updated: 2 days ago
Associate Customer Success Manager.Federato is on a mission to defend the right to efficient, equitable insurance for all.
We enable insurers to provide affordable coverage to people and organizatio...Show moreLast updated: 1 day ago
A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts.
At Ulta Beauty, we’re transforming the world one shade, one lash...Show moreLast updated: 30+ days ago
Customer Experience Manager
YourCauseCharleston, South Carolina, USFull-time
Customer Experience Manager
VirtualVocationsCharleston, South Carolina, United StatesFull-time
- Promoted
Customer Community Manager
AffiniPayCharleston, SC, USFull-time
Customer Experience Associate
ExchangeCharleston AFB, South Carolina, United StatesFull-time +1
Customer Success Manager
Omatic.ioMt Pleasant, SC, United StatesFull-time
- Promoted
Customer Experience Supervisor I - Northwoods Mall
JCPenneyNorth Charleston, SC, USFull-time
- Promoted
Customer Experience Manager
Q2Charleston, SC, USFull-time
- Promoted
- New!
Customer Success Manager
South Carolina StaffingCharleston, SC, USFull-time
- Promoted
Customer Success Manager
SpinwheelCharleston, SC, USFull-time
- Promoted
Customer Success Manager (Japan)
SecurityScorecardCharleston, SC, USFull-time
- Promoted
Customer Experience Coordinator Part Time
TJXNorth Charleston, SC, USPart-time
- Promoted
Customer Success Manager
ClariumCharleston, SC, USFull-time
- Promoted
Customer Success Manager
AppFollowCharleston, SC, USFull-time
- Promoted
Enterprise Customer Success Manager
NewselaCharleston, SC, USFull-time
- Promoted
Customer Experience Representative (Remote US Only)
SolaceCharleston, SC, USRemote
Full-time
- Promoted
Customer Success Manager
KnakCharleston, SC, USFull-time
- Promoted
Customer Success Manager
Expertise.comCharleston, SC, USFull-time
- Promoted
Associate Customer Success Manager
FederatoCharleston, SC, USFull-time
Experience Manager
Ulta Beauty, Inc.North Charleston, South Carolina, United StatesFull-time
The average salary range is between $ 38,750 and $ 111,314 year , with the average salary hovering around $ 40,000 year .
- machine learning (from $ 112,230 to $ 233,350 year)
- machine learning engineer (from $ 123,640 to $ 214,600 year)
- software product manager (from $ 79,375 to $ 208,250 year)
- software development manager (from $ 133,198 to $ 206,850 year)
- crm developer (from $ 71,775 to $ 204,750 year)
- software engineering manager (from $ 142,925 to $ 204,600 year)
- software architect (from $ 150,000 to $ 200,682 year)
- technical product manager (from $ 136,400 to $ 199,450 year)
- physician assistant (from $ 80,000 to $ 197,600 year)
- Green Bay, WI (from $ 49,296 to $ 227,700 year)
- Palm Bay, FL (from $ 49,648 to $ 220,000 year)
- Phoenix, AZ (from $ 62,500 to $ 211,920 year)
- Richmond, CA (from $ 109,726 to $ 209,000 year)
- San Francisco, CA (from $ 72,150 to $ 191,995 year)
- Pittsburgh, PA (from $ 65,000 to $ 190,860 year)
- Chula Vista, CA (from $ 95,556 to $ 189,838 year)
- Nashville, TN (from $ 66,213 to $ 185,000 year)
- Sugar Land, TX (from $ 74,000 to $ 183,500 year)
- Indianapolis, IN (from $ 46,000 to $ 180,000 year)
The average salary range is between $ 55,012 and $ 148,500 year , with the average salary hovering around $ 85,717 year .
Customer Experience Manager
YourCauseCharleston, South Carolina, US30+ days ago
Job type
- Full-time
Job descriptionBachelor’s degree in business, Marketing, Communications, or related field. 5-10 years of experience in customer experience, customer success, or related roles in the tech industry. Experience with customer data analysis and VoC programs (Preferred). Experience with tools like Salesforce, Gainsight, GonG, Qlik, Qualtrics, Power-BI and product analytics platforms (Preferred). Experience with Product management (Preferred). Strong understanding of customer journey mapping, CX metrics, and CRM tools. (Preferred). Experience gathering and analyzing information and using it to develop effective solutions to difficult problems or situations. Excellent communication, problem-solving, and project management skills. Empathy-driven mindset with a passion for customer satisfaction and loyalty. Experience in writing and interpreting T-SQL. Excellent written and verbal communication and presentation skills. Strategic thinking and prioritization Advanced English skills required.
Customer Experience Manager (CXM)
As a CXM you’ll play a crucial role in understanding and improving customer experiences by analyzing customer feedback and data, developing reporting to support various areas of the business, providing initial improvement recommendations, and tracking execution of recommendations.
Key Responsibilities
- Customer Journey Mapping : Analyze and propose optimization the end-to-end customer journey across digital platforms and Blackbaud Products.
- Voice of the Customer (VoC) : Develop and manage feedback loops through surveys, user interviews, and analytics tools to capture customer sentiment.
- Cross-Functional Collaboration : Work closely with product, engineering, sales, support, and marketing teams to align customer experience initiatives with business goals.
- Customer Advocacy : Identify customer trends with Blackbaud product, & using those success stories into testimonials, case studies, and referrals.
- Data-Driven Insights : Use customer data and analytics to identify trends, measure satisfaction (e.g., NPS, CSAT), and drive continuous improvement.
- Issue Identification : Identify customer issues with existing instance of Blackbaud product & report those into actionable items.
Qualifications