POS Engineer

POS Engineer Location:

• Dallas, TX or Atlanta, GA Position Summary We are looking for a POS Engineer to assist with the system configuration, configuration management, and system testing and production implementation of point of sales systems and/or self-checkout systems.
• The POS Engineer functions as a technical expert related to POS and related technologies to help lead and support the business and specific customer integrations. Qualifications Undergraduate degree or equivalent experience/certification 3 - 5+ years of experience configuring, deploying, POS and/or SCO systems Knowledge of remote access tools, scripting, and other supportive technologies Excellent communication skills Basic knowledge of the retail sales industry.
• Technical Skills Knowledge of POS Systems in a retail or hospitality environment.
• Strong communication skills with non-technical personnel.
• Strong interpersonal skills and the willingness to learn from other associates.
• Awareness of project management requirements.
• Excellent written and verbal communication skills with the ability to influence or persuade others in positive or negative circumstances.
• Ability to manage tasks with attention to detail and accuracy.
• Knowledge of external systems and payment gateways, and how they interact with the POS.
• Strong commitment to customer service.
• Strong problem solving and analytical skills.
• Ability and willingness for occasional travel (25% - customer integrations/business meetings and/or training).

Competencies - To perform the job successfully, an individual should demonstrate the following:

• Adaptability - Demonstrates persistence and overcomes obstacles.
• Measures self against standard of excellence.
• Recognizes and acts on opportunities.
• Sets and achieves challenging goals.
• Takes calculated risks to accomplish goals.
• Communications - Exhibits good listening and comprehension.
• Expresses ideas and thoughts in written form.
• Expresses ideas and thoughts verbally.
• Keeps others adequately informed.
• Selects and uses appropriate communication methods.
• Continuous Learning - Assesses own strengths and weaknesses.
• Pursues training and development opportunities.
• Seeks feedback to improve performance.
• Shares expertise with others.
• Strives to continuously build knowledge and skills Customer Service - Displays courtesy and sensitivity.
• Manages difficult or emotional customer situations.
• Meets commitments.
• Responds promptly to customer needs.
• Solicits customer feedback to improve service.
• Problem Solving - Develops alternative solutions.
• Gathers and analyzes information skillfully.
• Identifies problems in a timely manner.
• Resolves problems in early stages.
• Works well in group problem solving situations.
• Teamwork - Balances team and individual responsibilities.
• Contributes to building a positive team spirit.
• Exhibits objectivity and openness to others' views.
• Gives and welcomes feedback.
• Puts success of team above own interests.
• Supervisory Responsibilities None Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Performs light work; exerting up to 25 pounds of force occasionally, or up to 15 pounds of force frequently, or a negligible amount of force constantly to move objects. While performing the responsibilities of the job, the employee is required to talk and hear.
• The employee is often required to sit and use their hands and fingers, to handle or feel.
• The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
• Vision abilities required by this job include close vision.
• Salary Range- $60,000 - $80,000 yearly DOE The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
• Xpanxion is committed to hiring and retaining a diverse workforce.
• We are proud to be an Equal Opportunity/Affirmative Action employer, making decisions without regard to race, color, religion, creed, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.
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