Information Technology Student Technician

Overview

NC State University Libraries IT Department is seeking motivated undergraduate or graduate students to join the Libraries Information Technology Support team. IT Student Technicians work to assist Library patrons and staff with technology issues. IT Student Technicians are entrusted with a high level of responsibility and have the opportunity to develop creative solutions to technical challenges.

Duties include : monitoring and responding to the Libraries IT Service Desk support requests; diagnosing, troubleshooting, and resolving technical issues; assisting with hardware, software, and network support; maintaining IT equipment and supporting Libraries computing. Successful candidates will gain hands-on experience while working alongside professional IT staff, supporting best-in-class enterprise technology solutions across D.H. Hill Jr., James B. Hunt Jr., and NC State University branch libraries.

Responsibilities

• Monitor and respond to Libraries IT Service Desk support requests.
• Diagnose, troubleshoot, and resolve technical issues.
• Assist with hardware, software, and network support.
• Maintain IT equipment and support Libraries computing.
• Work alongside professional IT staff to support enterprise technology solutions across multiple NC State Library locations.

Minimum Qualifications

Must be enrolled as an Undergraduate or Graduate student at NC State University.

Department Required Skills

Preferred Years Experience, Skills, Training, Education

Additional Information

Required License or Certification : N / A

Valid NC Driver's License required? : No

Commercial Driver's License Required? : No

Anticipated Hiring Range : $13 / hour

Job Open Date : 10 / 08 / 2025

Quick Link : https : / / jobs.ncsu.edu / postings / 223793

EEO

NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity. If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu. Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit. NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

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