Customer Success Manager

Customer Success Manager (CSM)

Audiense is a next-generation analytics-to-action platform that helps organizations deeply understand and strategically activate their consumers. We've brought together the strengths of three category-leading brands Buxton, Elevar, and Audiense into one integrated, insight-driven solution :

• Buxton by Audiense 30+ years of predictive modeling and location intelligence expertise, empowering brick-and-mortar growth.
• Elevar by Audiense Industry-leading eCommerce tagging, event tracking, and revenue attribution tools.
• Audiense Award-winning audience segmentation and social consumer intelligence for global brands.

Together, we help brands across industries, from retail to CPG to media, make faster, smarter, and more confident decisions that fuel real-world growth.

Buxton by Audiense is seeking a proactive, results-driven Customer Success Manager (CSM) to help customers maximize value from our analytics and software solutions. This role is about execution, impact, and ownership, you anticipate challenges, tackle them head-on, and drive measurable outcomes.

You'll own a portfolio of customers, ensuring adoption, retention, and growth while acting as a strategic advisor. This isn't a passive role; we need someone with a bias toward action, who thrives in fast-paced environments, solves problems with urgency, and continuously seeks improvement.

Key Responsibilities

What We're Looking For

Expectations for Success

If you're looking for a high-ownership role where you can move fast, drive impact, and create real change, let's talk!