System Analyst - Web Services Modernization

Job Description

Job Description

Company Description

TrueTandem's mission is to be a trusted information technology solutions provider, committed to the success of our customers, communities and employees. To enable this mission, we listen to our customers’ needs, empower our dedicated and talented employees, envision success together, and deliver innovative cost-effective solutions. For our customers, we aim to deliver more power to meet their business outcomes through technology implementation, integration, optimization and customization. We enable some of the most well-known companies, nonprofits and federal agencies in the United States to intelligently plan and develop their applications, modernize their infrastructure and manage their data.

As a Systems Analyst on TrueTandem’s Digital Modernization team, you will play a critical role in supporting our client’s Web Services program, which maintains and modernizes public facing and internal websites and related enterprise web platforms.

This role focuses on Linux system administration, configuration management, and operational support for digital solutions. You’ll work closely with the Technical Lead, Client Produc Owner, and development team to ensure secure, stable, and efficient site operations across Drupal, PHP, and integrated systems.

This position offers opportunities to contribute to AI- and Cybersecurity-driven innovation—helping identify and mitigate automated bot traffic, strengthen system resilience, and leverage AI tools to enhance site reliability and threat detection.

System Operations & Administration

• Perform Linux system administration, including configuration updates, patching, monitoring, and troubleshooting.
• Manage server configurations, firewall rules, and FTP data exchanges between client web environments and external systems.
• Respond to operational alerts and incidents as part of an on-call rotation (Pager Duty) to ensure high availability and performance.
• Support Agile and Scrum sprint activities by implementing configuration changes and system updates aligned with sprint deliverables.
• Document system changes, configurations, and release updates in collaboration with development and DevSecOps teams.

Web Platform Support

AI & Cybersecurity Enablement

Required Skills

Preferred Skills

Additional Information

TrueTandem is an equal opportunity employer, committed to diversity and inclusion in the workplace and affords equal opportunity to all qualified applicants for all positions without regard to protected veteran status, qualified individuals with disabilities and all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or any other status protected under local, state or federal laws.

Equal Opportunity Employer - Minorities / Females / Disabled / Veterans

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.