Senior Billing & Revenue Data Analyst

Senior Billing And Revenue Data Analyst

The Senior Billing And Revenue Data Analyst plays a pivotal role within the Revenue Operations & Insights (ROI) team, ensuring the accuracy, integrity, and efficiency of the company's billing and revenue processes. This position is responsible for validating and reconciling billing data for both domestic and export customers, leading credit and rebill functions, uploading sales reserve rates, and supporting monthly and year-end close activities. This role requires strong collaboration across departments to resolve billing, accounting, and revenue recognition issues, and to produce various revenue and billing reports to support business decision-making. The analyst also contributes to continuous process improvement by detecting and resolving complex billing discrepancies, partnering with business partners in the Contract to Cash process to resolve various operational issues, supporting audit readiness, and leveraging AI-driven solutions to enhance automation and operational performance across ROI functions.

Key Responsibilities :

• Validate and distribute daily billing and sales reports, including third-party manual billing and accounting records.
• Perform daily billing reconciliations for U.S. trade and export customers, ensuring accurate postings and timely issue resolution.
• Lead the credit and rebill function to correct erroneous billing, including managing 340B rebill account creation and collections.
• Support month-end and year-end close activities, including revenue recognition analysis and related financial reporting.
• Collaborate with cross-functional teams to address billing discrepancies, customer inquiries, and revenue recognition issues.
• Produce and analyze sales and revenue reports, including gross to net revenue, invoice volume, extended payment terms, return credits, etc.
• Detect complex billing errors, conduct root cause analysis, and develop a roadmap for system resolution.
• Manage ROI service tickets, support internal and external audit requests, including proof generation and backup documentation.
• Act as an AI change agent by building expertise in emerging AI tools, collaborating with global and local experts, and driving the identification, implementation, and integration of effective AI-driven solutions within ROI operations.

Who You Are :

This position is based in South San Francisco, and has an in office requirement of 3 days / wk. The expected salary range for this position based on the primary location of California is $85,500 - $158,900. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below.

Relocation benefits are not available for this job posting. Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.

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