IT Systems Engineer

IT System Engineer

As an IT System Engineer, you will play a vital role in the design, implementation, and maintenance of IT Systems. The right candidate for this role will have 3-5 years of experience in IT systems engineering and network administration, strong attention to detail and share our passion for delivering genuine hospitality.

Key Responsibilities / Functions :

• Design, implement, and maintain IT systems, including servers (on-premise / Azure Cloud), workstations, and associated software.
• Evaluate and recommend hardware and software solutions to meet organizational needs.
• Troubleshoot and resolve system-related issues in a timely manner.
• Collaborate with IT teams to support system upgrades, migrations, and integration. Network Administration :
• Establish and maintain network standards and procedures in line with industry best practices.
• Manage and maintain local network systems, including switches, routers, and firewalls.
• Ensure network security, implementing and monitoring access controls and security protocols.
• Troubleshoot and resolve network-related issues, both on-site and remotely.
• Participate in network planning and design, and work with Project Leads on network-related projects. Collaboration and Support :
• Provide first and second-level technical support to end-users, addressing system and network issues promptly.
• Work with the Service Desk team to represent the technical support function.
• Collaborate with Project Leads to assess and implement new software releases and hardware upgrades.
• Support the roll-out of PCs, software, and hardware, ensuring smooth adoption.
• Assist in the management of equipment and personnel in local and remote locations.
• Participate in major projects, including software and hardware installations, occasionally taking the lead in coordinating project activities.
• Provide Tier III / other support per request from various occasions. Investigate and troubleshoot issues.
• Repair and recover from hardware or software failures. Coordinate and communicate with impacted associates.

Minimum Qualifications :

• Bachelor's degree in a relevant field, or equivalent experience.
• 3-5 years of experience in IT systems engineering and network administration.
• Proficiency in Microsoft technologies, desktop operating systems, networking, security, and server software.
• Proficiency in Microsoft MDM software, Intune.
• Proficiency in Networking with Cisco Meraki.
• Proficiency in mixed Windows environments.
• Knowledge of virtualization for both servers and desktops, including Azure and VMware.
• Strong troubleshooting skills for both hardware and software, on-site and remotely.
• Approachable and attentive to end-users' needs.
• Experience in coordinating and participating in IT projects.
• Demonstrated ability to work effectively both independently and in a team.
• Dedication to upholding the company's values of integrity, teamwork, innovation, and continuous improvement.

Vaco values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

EEO Notice

Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.

Vaco LLC and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco LLC and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations.

If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and / or to receive other benefits and privileges of employment, please contact [email protected] .

Vaco also wants all applicants to know their rights that workplace discrimination is illegal .

By submitting to this position, you agree that you will be giving Vaco the exclusive right to present your as a candidate for the foregoing employment opportunity.

You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications.

You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application.

In exchange, Vaco agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.

Privacy Notice

Vaco LLC and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco") respects your privacy and are committed to providing transparent notice of our policies.

• California residents may access Vaco's HR Notice at Collection for California Applicants and Employees here .
• Virginia residents may access our state specific policies here .
• Residents of all other states may access our policies here .
• Canadian residents may access our policies in English here and in French here .
• Residents of countries governed by GDPR may access our policies here .

Pay Transparency Notice

Determining compensation for this role (and others) at Vaco depends upon a wide array of factors including but not limited to :

• the individual's skill sets, experience and training;
• licensure and certification requirements;
• office location and other geographic considerations;
• other business and organizational needs.

With that said, as required by local law, Vaco believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure.

The individual may also be eligible for discretionary bonuses.