Sales and Service Leader

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Join to apply for the Sales and Service Leader role at SEPHORA

Job ID : 275020

Store Name / Number : IN-University Park (0212)

Address : 6501 North Grape Road, Mishawaka, IN 46545, United States (US)

Hourly / Salaried : Hourly (Non-Exempt)

Full Time / Part Time : Full Time

Position Type : Regular

Your Role at Sephora : As a Sales and Service Leader , you'll harness your love for beauty and become the leader you are meant to be. You'll be a key driver of store success—leading by example to inspire your team, elevate client experiences, and exceed goals. Through coaching, collaboration, and a passion for beauty, you'll help create a high-performing, inclusive environment where everyone thrives. If you're a natural leader with a client-first mindset, this is your moment to Belong to Something Beautiful.

Key Responsibilities

• Lead and inspire and empower team members to deliver exceptional client service and achieve sales goals
• Drive performance and contribute to overall store success through strong client engagement, expert product knowledge, and personalized recommendations
• Coach for growth by providing ongoing feedback and development to elevate team performance
• Train and develop by supporting onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives
• Execute daily operations by assisting with inventory, visual merchandising, and maintaining store standards
• Foster inclusivity and teamwork by promoting a culture of openness where everyone feels empowered
• Uphold Sephora standards by following company policies and helping create a safe and enjoyable shopping experience

Flexible Scheduling and Reliability

Qualifications / Experience

Benefits and Equal Opportunity

Inclusion & Belonging : We pledge to create a beauty community where everyone's uniqueness is celebrated, respected, and honored.

Meaningful Rewards : Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility. Details can be found here.

$21.40 - $26.35 / hr. The actual hourly pay offered depends on various factors, including relevant qualifications and experience, and other legitimate, non-discriminatory business factors specific to the position and / or geographic location.

Sephora is an equal opportunity employer and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military / veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.

Sephora will consider all qualified applicants, including those with arrest and conviction records, in a manner consistent with all applicable laws, including Fair Chance Acts.

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