Director of Client Services

Director Of Client Services

We are looking for a dynamic and accomplished Director of Client Services to join our team in New York, New York. In this contract-to-long-term position, you will play a pivotal role in fostering client relationships, driving donor engagement, and overseeing membership initiatives. This opportunity is ideal for a results-oriented individual with a strong background in fundraising, donor cultivation, and strategic leadership.

Responsibilities :

• Lead efforts to secure new memberships and ensure timely renewals through effective engagement strategies.
• Manage all aspects of member communications, including correspondence, website updates, and benefit fulfillment.
• Develop and execute comprehensive fundraising plans to identify and secure major gifts from high-net-worth donors.
• Build and maintain strong relationships with donors through face-to-face meetings, event hosting, and consistent communication.
• Plan and oversee donor cultivation and stewardship events to enhance engagement and support philanthropic goals.
• Draft and oversee solicitation letters, membership outreach, acknowledgment letters, and donor reports.
• Analyze member and donor data to optimize fundraising strategies and improve overall results.
• Collaborate with the marketing team to design campaigns that boost membership across all levels.
• Mentor and develop the development team to strengthen internal capabilities and performance.
• Partner with programming teams to align on upcoming initiatives and effectively engage members.

Requirements :