Job Overview
We are looking for an efficient and skilled Customer Service Representative for our call center. As a Customer Service Representative, your job is to provide excellent customer support to our clients. You will act as a liaison between our company and the clients.
You will be required to respond to customers’ queries and resolve them as soon as possible. Your aim should be to maintain cordial relations with our customers. As you will be in direct contact with our clients, you should have clear knowledge about products and their functions.
In addition to this, you should be well-versed with our company’s policies and procedures. Pleasant personality and good communication skills are the key requirements for this role. You should be competent enough to provide the best customer service to our clients.
If you have the desired skills and qualifications required for this role, you can send in your applications to us.Responsibilities
Update and maintain customer information in the database.
Understand the kind of services we offer during the job training.
Provide customers with all the information that they require.
Keep track of customer accounts by recording their account information and the issues they have reported.
Handle customer complaints actively and ensure its resolution on time.
Take orders and calculate the charges by processing customers’ information.
Answer customer questions and maintain healthy relationships with the customers.
Review customer accounts for any changes.
Resolve customer complaints on time and ensure the quality of services is maintained.
Handle change in policies of the company and explain them to the customer.
Generate sales leads for our clients.
Maintain a record of all the tasks undertaken and submit it to the higher management.Requirements
Bachelor’s degree in any discipline. High School Diploma with relevant experience will also be considered.
2+ years of experience as a Sales Representative or Front Desk Representative or related role in the Customer Service industry.
Excellent knowledge about CRM Softwares like Zoho, Zendesk, etc.
Knowledge of social media will be an added benefit.
Ability to provide results under pressure.
Excellent communication and interpersonal skills.
Good problem-solving skills.
Customer Service Representative • Chicago, Illinois, United States
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of part-time Customer Service Representative - State Farm Agent Team Member.Insurance experie...Show more
TWO MEN AND A TRUCK is NOW HIRING enthusiastic, customer focused individuals! In this role, you will use your strategic selling skills and in-depth knowledge of company services to build relationsh...Show more
Customer Service Representative (CSR) Sparkle Express Car Wash - Matteson.At Sparkle Express, our Customer Service Representatives set the tone for every guest experience.You’re the first hello, th...Show more
JOB SUMMARY This position is responsible for providing front-line customer service to visitors and patrons and processing program registrations.OTHER DUTIES INCLUDE * Greets walk-in traffic.Answers...Show more
Position Summary Flexible Benefit Service LLC (Flex) is seeking a detail-oriented, service-driven COBRA Customer Service Representative to support our brokers, employer clients, and qualified benef...Show more
As a Remote Travel Specialist, you will be an essential part of our team, guiding clients through every stage of their journey—from the moment they plan their trip to their safe return home.Your ro...Show more
Are you the right applicant for this opportunity Find out by reading through the role overview below.At Xenon arc, we’re transforming how producers connect with their customers.We partner with lead...Show more
Overview Join our dynamic team as a Customer Service Representative specializing in Rentals! In this lively, fast-paced role, you will be the friendly voice and helpful guide for our diverse client...Show more
Job Title:Customer Service Representative Location:Naperville Comp:$17.Bonus Benefits:For eligible employees, we offer medical, dental, vision, and 401K.About the Role We are seeking motivated, ene...Show more
At NoGigiddy, we are dedicated to revolutionizing the gig staffing industry.Our mission is to provide gig workers with real-time shift opportunities, enhancing their earning potential and fostering...Show more
QXO is the fastest growing publicly traded distributor of building products in North America.The company is executing its strategy to become the tech-enabled leader in the $800 billion building pro...Show more
Customer Support Representative.Flexible shifts between 7:30 AM – 6:00 PM (schedule may vary within this window).This position is eligible for medical, dental, vision, and 401(k).Addison Group is h...Show more
Position Description Title: Customer Success Representative Department: Sales Status: Exempt Salaried Position Purpose: The Customer Success Representative will report into the VP Sales Market Solu...Show more
Our client, a water technology provider, is seeking a Technical Customer Service Representative for a 6+ month contract-to-hire opportunity located in Morton Grove, IL.This role is central to ensur...Show more
Customer Service Representative For more than 30 years, K&G Fashion Superstore (K&G) has provided value-conscious customers with the latest fashions and styles at the best possible prices.Offering ...Show more
DescriptionConnecting people and work is our passion, and we are currently seeking a detail-oriented, motivated, internet-savvy Customer Service Representative to join our team! The CSR will work a...Show more
We are seeking a motivated and customer-focused.Customer Service Representative.This role is ideal for individuals who enjoy helping others, have strong communication skills, and are interested in ...Show more
Customer expectations are higher than ever and that’s where you come in.We are building a team of Customer Support Representatives who genuinely care about helping people, solving problems, and cre...Show more
