Account Manager

Job Description

Job Description

Salary : Account Manager

Reliance eHealth Collaborative is seeking an Account Manager who thrives in a nimble, mission-driven environment and is passionate about strengthening the connections that power better health care. This role is about more than participating partner management. It is about building trusted relationships, understanding partner needs, and helping organizations make the most of the vital infrastructure we provide to connect health care across communities.

About the Role

The Account Manager is the primary point of contact for our key participating healthcare partners. In this role, you will :

• Build and sustain strong, collaborative relationships with our participating hospital, health plan, and health center partners.
• Support participation agreement updates and in collaboration with the Reliance team identify opportunities to expand support services.
• Guide new partners through participation process, ensuring a smooth and successful start as you hand them off to technical teams.
• Act as a trusted advisor, helping partners understand and fully utilize Reliances infrastructure and connectivity services.

This position is ideal for someone who values clear communication, enjoys working directly with organizations shaping the future of health care, and can balance day-to-day responsiveness with long-term relationship growth.

Essential Duties :

Qualifications :

About Us

Reliance eHealth Collaborative is a non-profit health information exchange founded in Southern Oregon in 2012. We provide the infrastructure and connectivity that enable the safe, reliable exchange of health information among authorized providers. Our work supports hospitals, health plans, clinics, public health agencies, and other partners deliver more timely, efficient, and patient-centered care.

What began as a regional effort has grown into a multi-state collaboration serving Oregon, Washington, and parts of Northern California. Through our services, partners can access the right information at the right time, improving care quality while reducing cost and inefficiency.

Reliance eHealth pays 100% of employee-only healthcare premiums

Reliance eHealth is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state or local laws.

Reliance eHealth does not currently sponsor international employment.