Sales & Customer Service Representative

Sales & Customer Service Representative Bilingual (Spanish / English)

At New Frontier Immigration Law, we don't just practice law. We fight for freedom, we keep families together, and we change lives including our own. We are on a mission to impact 1 million immigrants across the U.S. This isn't just a workplace. It's a movement. We don't hire employees we recruit people with empathy and grit, people who can inspire action and turn "impossible" into "done."

Even if you don't apply today, we hope our mission inspires you to help others. The world needs people like you.

Are you ready to join one of the fastest-growing law firms in the U.S., where every call you make could bring hope, reunite families, and transform lives? Here, we don't just offer a job : we provide an environment where you can work with purpose, grow intentionally, and create impact that matters.

Role Objective

We're looking for a Bilingual (Spanish / English) Sales & Customer Service Representative to join our growing team. This isn't just a call center role this is mission-driven sales work that connects immigrant families with the legal help they need to build brighter, safer futures. You'll guide individuals and families toward life-changing legal solutions through empathy, active listening, and consultative sales.

Compensation

USD $800 $1,000 per month (or equivalent in Venezuelan bolvares at the market rate)

Key Responsibilities

• Manage a high volume of inbound and outbound calls with empathy and professionalism.
• Conduct thorough client needs assessments to identify how our services can help.
• Convert qualified leads into consultations through a consultative, trust-building approach.
• Meet or exceed performance goals, including sales conversions and call metrics.
• Navigate sensitive conversations with cultural awareness, discretion, and compassion.
• Maintain accurate and timely notes in our CRM system.
• Collaborate with teammates to continuously improve the client journey and sales strategy.
• Go the extra mile to engage and support clients who need hope and clarity.

Competencies

Requirements

Preferred Background :

Why This Role is Different

This isn't just sales. This isn't just service. This is giving hope to families who need it most. At NFIL, every call you take, every consultation you schedule, and every client you encourage brings someone closer to freedom, safety, and opportunity. You won't just be making calls you'll be making a difference.

Apply today. Join the fight. Become a Dragon for justice.