Customer Insights Data Analytics Manager

A company is looking for a Manager Customer Insights & Data Analytics.

Key Responsibilities

Drive the acquisition, cleaning, validation, and analysis of data across various systems

Identify process gaps and implement improvements to enhance data quality and accessibility

Engage with leadership and stakeholders to design focused projects that deliver impactful insights

Required Qualifications, Training, and Education

Bachelor's degree in engineering, Economics, Finance, Statistics, or Computer Science required

Master's degree in business administration (MBA) preferred

8+ years of experience in big-data analysis within a Fortune 500 company or management consulting required

Advanced proficiency in Excel, SQL, R, SAS, or other statistical packages required

Experience in customer experience insights methods and analytics required