General ManagerAllied Universal • New York, NY, United States

General Manager

Allied Universal • New York, NY, United States

2 days ago

Job type

Full-time

Job description

General Manager

Job Locations

US-NY-New York

Requisition ID

2025-1458699

Category (Portal Searching)

Management

Business Unit

AUS

Overview

Company Overview :

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility.

Job Description : Job Description

Allied Universal is hiring a General Manager. The General Manager collaborates with the Regional Vice President to oversee employees and operational activities at one or more branch security locations and client sites. As a leader, you will drive profitable business growth by providing world class service to clients in various vertical markets like healthcare, commercial real estate, government, and hospitality. Aligning with our iCARE Leadership approach, you will be a guide on our journey to be an employer of choice in the service industry by fostering an exceptional employee experience.

RESPONSIBILITIES :

This is a newly created leadership role - a chance to build, shape, and lead a high-performing team supporting NYC's most critical government clients.

You'll be the key liaison for high-stakes government accounts - ensuring smooth transitions, strong client relationships, and full compliance in a highly regulated environment.

Caring Leadership, Client Engagement, and Operational Oversight :

Lead and mentor an operations and support team by providing coaching, support, and recognition, while fostering accountability. Encourage a collaborative and inclusive work environment to promote teamwork, open communication, and professional development

Build, maintain and grow relationships with clients by understanding their security needs and ensuring satisfaction

Travel to client locations and industry related conferences and events to strengthen customer relationships, provide solutions to critical situations and ensure overall client and employee satisfaction

Deliver high-quality service to our clients by strategically leading the branch's operations, while maintaining industry standards, company policies, and regulatory requirements

Analyze, report and drive operational metrics and Key Performance Indicators (KPIs) using Allied Universal's Business Intelligence Platform, maximizing efficiency and productivity

Identify and mitigate security risks; develop and implement security protocols, training and response plans

Financial Performance and Growth :

Manage the P&L and drive financial performance through budget allocation, revenue growth, profitability, cash collections and expense management; develop strategies and employ tactics with the Regional Vice President and Finance team to achieve all financial targets

Collaborate with the sales, marketing and enterprise accounts teams to identify and close new business development opportunities

QUALIFICATIONS (MUST HAVE) :

Must possess one or more of the following :

Bachelor's degree in criminal justice, business or a related field with five (5) years of management experience in a high-volume workforce environment or service industry

Associate's degree in Criminal Justice, Business or a related field with seven (7) years of management experience in a high-volume workforce environment or service industry

High School diploma with ten (10) years of management experience in a high-volume workforce environment or service industry

Current driver's license if driving a company vehicle, or personal vehicle in the course of conducting business (e.g., client visits, attending networking events)

Minimum of two (2) years of experience, driving operational and financial metrics while demonstrating strong financial acumen

Minimum of (2) years of experience in successfully building and developing teams

Leadership skills that foster teamwork, innovation, agility, client relations and achieving desired results

Ability to collaborate across multiple business units and regions to creatively support client's growth and satisfaction

Results-oriented problem-solving skills that meet client and employee needs, while running a profitable business

Proficiency in web-based applications and computer systems, including Microsoft Office and (BI) Business Intelligence tools for metrics analysis, reporting, automation, and presentations

Dynamic networking skills displaying a commitment to safety and trust by participating in local community, client and industry events

PREFERRED QUALIFICATIONS (NICE TO HAVE) :

Law enforcement, military, and / or contract or proprietary security services experience

Experience managing a dispersed workforce in a multi-location operation

BENEFITS :

Base Wage : $105,000 to $120,000 + Bonus eligibility + strong promote from within culture

Medical, dental, vision, basic life, AD&D, and disability insurance

Enrollment in our company's 401(k)plan, subject to eligibility requirements

Eight paid holidays annually, five sick days, and four personal days

Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

#LI-BB1

Closing

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race / ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship / association with a protected veteran, or any other basis or characteristic protected by law. For more information : www.aus.com

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and / or employment process, please contact our local Human Resources department. To find an office near you, please visit : www.aus.com / offices.

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Last updated: 30+ days ago • Promoted