Customer Service Representative - Healthcare - $1,000 new hire bonus and up to $2,200+ in other potential bonuses! (Colonial Heights)

General information Job Posting Title Customer Service Representative - Healthcare Date Tuesday, August 26, 2025 City Chester State VA Country United States Working time Full-time General information Job Posting Title Customer Service Representative - Healthcare Date Wednesday, July 30, 2025 City Chester State VA Country United States Working time Full-time Description & Requirements

Customer Service Representative - Healthcare

Location : On-site in Chester, VA Hourly Base Pay : $15.82 / hr. plus a $1,000 new hire bonus and up to $2,200+ in other potential bonuses!

Schedule : Flexible Limited-Service Full-Time schedules available

Site Hours : Monday - Sunday, 8 a.m. - 10 p.m.; the targeted start date, hours, and schedule are discussed with recruiter

Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 10 p.m.

Helping America's Most Vulnerable Communities - Through Customer Care and Scheduling That Works For You!

Maximus is currently seeking Customer Service Representatives (CSRs) to join our team. This position will assist consumers who need help maneuvering through complex healthcare plans. To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism.

Pay and Benefits

At Maximus, we believe in the power of teamwork and mutual success. Our benefits reflect this philosophy by supporting your physical health, financial wellbeing, and work / life balance, ensuring you're equipped for all the moments that matter.

• Work / Life Balance Support : Flexible schedules that meet your lifestyle!
• Competitive Compensation :
• $15.82 / hr. + 10% shift differential for evening shifts
• Up to $1,000+ in bonus opportunities, including training completion, referrals and more
• Great Location & Workplace Perks : Enjoy various on-site food vendors, monthly employee engagement activities, and a short commute to multiple fast-food chains for added convenience
• Comprehensive Insurance Coverage : Company paid, base employee Medical Coverage
• Paid Time Off Package : Paid accrued Sick Leave, PTO, and 11 paid holidays
• Future Planning : 401k with company match
• Career Growth : A supportive environment with career development and promotional opportunities
• Maximus Wellness Support : Employee Assistance Program (EAP), Employee Wellness, and Discount Programs
• Meaningful Work with Impact : No cold calling, sales, or collection calls required!

Eligibility requirements apply, ask your recruiter for more details

Essential Duties and Responsibilities :

Minimum Requirements

EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Minimum Salary $ 15.82 Maximum Salary $ 15.82