Business Analyst - (Technical Writing)

Sogeti is a leading provider of professional technology services, specializing in Application Management, Infrastructure Management and High-Tech Engineering.

Sogeti offers cutting-edge solutions around Testing, Business Intelligence, Mobility, Cloud and Security, combining world class methodologies and the global delivery model, Rightshore®.

Sogeti brings together more than 20,000 professionals in 15 countries and is present in over 100 locations in Europe, the US and India.

Sogeti is a wholly-owned subsidiary of Cap Gemini S.A., listed on the Paris Stock Exchange.

At Sogeti USA, we are committed to building a long and enduring relationship with our employees and to creating an environment that rewards and empowers.

Our mission is to constantly exceed our employees' expectations in the same way that we strive to exceed our clients' expectations.

We offer an environment that celebrates innovation and helps you to achieve a good balance between your professional and personal life.

We strive to be an employer of choice!

Job Responsibilities

• Skilled in gathering technical policy, configuration, and standards requirements for laptop configurations.
• Design and develop technical documentation needed for the supporting technical support team.
• Work with current subject matter experts to gather information and specifications and use this information to create accurate documentation.
• Document policies and processes for implementing software and hardware changes.

Skills Required

• 7+ years experience in IT technical writing
• 5+ years Business Analysis experience in software delivery disciplines and activities (i.e., desktop build, testing, development)
• 3+ years experience in writing IT policy documents and process flows.
• Demonstrate analytical and organizational skills by analyzing and documenting complex information structures involving configurations and workflows.
• Excellent written and verbal communication skills.
• Work independently and self-manage tasks and time to balance and adapt to changing priorities.
• Adapt communication language and style to varied audiences making use of Microsoft PowerPoint, Visio, and other Firm tools.

Skills Preferred

• Experience in Change or Release Management.
• Experience in desktop / laptop build and configurations.

Technologies / Software

• Microsoft Office Suite
• Visio

Minimum education qualification

Bachelor's Degree in Computer Science, Computer Engineering, MIS or related field.

Please be aware that Capgemini Sogeti may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process

The benefits our employees enjoy :

401(k) Savings Plan- Matched 150% up to 6%. (Our 401k is in the top 1% of 401(k) plans offered in the US!)

Medical / Prescription / Dental / Vision Coverage!

Low-premium and deductible. Plan with free preventive care.

$12,000 in Tuition Reimbursement

100% Company-paid mobile phone plan

Personal Time Off (PTO)- Ensuring a balance of work and home life