You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time.
As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.
While this position is considered remote, candidates should be within a commutable distance from McAllen, TX.
Position Purpose : Responsible for assigned provider’s overall experience with the business unit.
- Manage and maintain assigned account and client relationships and service responsibilities.
- Assist in the project management of all contract implementations and in the establishment of strong account relationships while ensuring a smooth transition of services for members.
- Provide training to clients on the use and function of the products and services.
- Coordinate the design, development and rollout of product enhancements and related projects as requested by clients.
- Complete regularly scheduled site visits, conference calls and vendor delegation meetings with all accounts.
- Act as liaison between all contracts and company operating departments on account issues.
- Work with staff to resolve problems or complaints identified by accounts and manage account issues to closure.
- Translate ideas and client requests into actionable items for operations to enhance service delivery or new product offerings.
- Provide support and strategic business insight about products and services to management, peers and clients.
- Assist leadership with monitoring and tracking legislative or regulatory changes and issues for all areas of operation.
- Deliver presentations to internal and external business partners.
- Ability to travel.
Education / Experience : Bachelor’s degree in related field or equivalent experience. 3+ years of sales, provider relations, account management, client services, or contracting experience.
Knowledge of health care, managed care, Medicare, Medicaid or Commercial insurance products.
Licenses / Certifications : Valid driver’s licensePay Range : $54,000.00 - $97,100.00 per year
Centene offers a comprehensive benefits package including : competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules.
Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law.
Total compensation may also include additional forms of incentives.
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