Medical Receptionist

Company Description

Lunata Eyelid and Cosmetic Surgery is a Berkeley-based small business with a big dream to support longevity for both people and the planet. We see a bright future for 'light touch' cosmetic surgeries of the eyelids and brow performed in a state-of-the-art office that limits the use of actual plastics in support of bio-based alternatives. Because eyelid and brow surgery is bio-based after all. Our board-certified surgeon, Dr. Kasra Eliasieh, blends expertise, care, and innovation to restore and refine the delicate skin around the eyes without harsh or foreign chemicals. The meaning of plastic surgery is simply to shape and give form to body tissue. His approach to surgery is minimalist and natural through and through, across both the material and the aesthetic.

Our practice specializes in precise, light touch procedures that optimize the eyes and facial anatomy without compromising the features of unique individuals. We celebrate the vitality of all ages, genders, and ethnicities through our inclusive and tailored approach, building trust with each patient through attentive listening and high quality service. We pay attention to the details and want every patient to have a great experience. In the process, we believe we are helping to shape a new niche in the health and beauty industries where women especially feel empowered by their desire for beauty, connection, and sustainability at every phase of life. Small businesses exemplify what it means to operate with integrity, offering services and products that are thoughtfully crafted and rooted in respect for people and place.

Role Description

Lunata is looking for a warm and welcoming Medical Receptionist to join our practice in Berkeley, California. The Receptionist will have the opportunity to work with a small, collaborative team driven to build a reputation for high-quality, patient-centered care. Knowledge of medical insurance, eligibility, and authorization processes desired, but not required. At the moment, we see a large percentage of patients using insurance to cover the cost of surgery. But we are looking for a motivated person who can help us grow into a 100% cosmetic practice. Get paid to bring your passion for health and beauty to work everyday, deliver a premium and elevated experience, and support longevity for both people and the planet.

Primary Responsibilities

• Responding to patient leads across phone, text, and web inquiries
• Providing information on cosmetic procedures and pricing
• Insurance verification, copays, and deductibles
• Creating new patient records in ModMed EMA
• Welcoming new and existing patients to the office
• Scheduling new patients, minor procedures, post-ops, and follow-ups
• Retail product presentation and sales
• Requesting patient reviews
• Creating content for social media

Qualifications

Salary and Benefits

We offer a competitive hourly wage of $24-$30 with benefits including health insurance, 401(k) matching, paid time off, and opportunities for growth within our practice and professional development more broadly.