Job Title : Associate Analyst
Location : Charlotte, NC
Contract | Max Pay Rate : $22 / hr | Flexible start time between 7am-9am
About the Role
We're looking for an Associate Analyst, Order to Cash to join our team in Charlotte, NC. In this role, you'll manage a portfolio of customer accounts, focusing on improving cash flow and reducing delinquencies. You'll work cross-functionally to resolve payment discrepancies, identify root causes of billing issues, and support continuous process improvement within the Order to Cash function.
Key Responsibilities
- Monitor customer accounts and manage cash collections.
- Review aging reports and track collection efforts.
- Resolve overdue accounts and billing discrepancies.
- Partner with internal teams to correct disputed invoices and process write-offs or refunds.
- Maintain accurate documentation and ensure compliance with AR policies.
- Analyze root causes of payment delays and recommend process improvements.
What You'll Need
Required :
Bachelor's degree or equivalent work experienceStrong communication and organizational skillsProficiency with Microsoft Excel and other MS Office toolsPreferred :
2+ years of experience in billing, accounts receivable, or cash applicationsExperience with commercial account management or collections processesWhy Join Us
Competitive pay and benefitsHealth, dental, and vision insurance401(k) with company matchTuition reimbursement & paid time offInclusive, growth-oriented culture