Director of Operations - HVAC, Plumbing, & Electrical

Compensation Details :

$130000 + Bonus

Job Description : Who we are

At Ace Hardware Home Services, we are backed by a brand that customers have trusted for over 100 years. You can trust that you can build a career you will be proud of. A career with excellent income, a consistent work schedule and opportunities for advancements. Your essential contributions will be appreciated, respected, and rewarded. Here you won't just "have a job," you will be helping us to reshape the future of home services by providing reliable, best-in-class service to your neighbors in your community.

What You'll Do :

Interpersonal Responsibilities

• Consults with General Manager and management team to discuss issues, coordinate activities, and resolve problems.
• Establishes clear expectations for performance outcomes and key performance indicators and behaviors for office and field staff. Provides feedback on results and oversees the performance management process for the organization.
• Improves the organization's effectiveness through coaching, training and problem solving as well as fostering a result driven, solutions-oriented environment that is highly collaborative and challenges team members to reach their full potential and achieve long-term success.
• Encourages and seeks opportunities for collaborative efforts across the organization, seeks understanding of issues, anticipates and troubleshoots problems, and resolves escalated matters involving staff or customers.

Operational Responsibilities

Organizational Responsibilities

What you need to succeed :

Why should you join our team?

We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, and to the Ace brand.

In addition to providing our employees a great culture, we offer competitive benefits that address life's necessities and perks, many of which expand and improve year after year, including :

About Ace Hardware Home Services

Ace Hardware Home Services is the most trusted provider of home preservation services backed by Ace Hardware and offering a wide range of residential maintenance and home repair services including plumbing, heating, cooling, and electrical.

Ace Hardware has been serving neighbors throughout America for nearly 100 years. Ace recognized the need for a trusted service provider for home repairs and launched Ace Hardware Home Services (AHHS). AHHS is now Bringing Helpful to Your Home and it is our mission to deliver the same level of Helpful service, convenience & quality that you have come to expect from Ace Hardware.

Equal Opportunity Employer

Ace Hardware Corporation and its subsidiaries are committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state / local laws.

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