Sales Support Manager

Sales Support Manager

Salary : $90,000-99,000 / YR

The Sales Support Manager is responsible for developing and managing relationships with group purchasing organizations (GPOs) and buying consortiums across multiple business units. This role leads the training and coordination of field sales teams and external networks to successfully leverage strategic agreements. Additionally, the Sales Support Manager drives CRM platform adoption, usage, and compliance, while supporting integration with ERP systems and optimizing inventory management strategies.

Key Responsibilities

• Build and maintain strong relationships with GPOs and buying consortiums
• Lead negotiation and management of RFPs and agreements to maximize business opportunities
• Monitor performance and ensure compliance with negotiated agreements
• Train and coach field sales teams and external networks on leveraging GPO agreements
• Provide tools, resources, and ongoing support to ensure adoption and success
• Serve as subject matter expert for GPO processes and benefits
• Drive CRM platform adoption, usage, and compliance across defined business units
• Support CRM transition and integration with ERP systems
• Ensure accurate and timely data entry, reporting, and analysis within the CRM
• Collaborate with sales, IT, and operations teams to improve CRM functionality and user experience
• Maintain and distribute commercial and sport price lists to internal stakeholders
• Oversee inventory sales management to align with sales and working capital objectives
• Partner with operations and sales teams to optimize inventory usage and develop programs for slow-moving and discontinued stock
• Coordinate with leadership across departments to align strategies and priorities
• Serve as liaison between corporate functions and field teams to ensure smooth execution of programs
• Track sales performance and develop reporting tools and dashboards
• Collaborate with marketing to define KPIs for trade shows and measure ROI
• Travel required up to 30%

Qualifications

Compensation

Benefits

Equal Opportunity Employer / Veterans / Disabled

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