Revenue Operations Manager - Key Accounts - (Flexible Schedule)

US Job Description

Firm Information

Reed Smith is a dynamic international law firm dedicated to helping clients move their businesses forward. With an inclusive culture and innovative mindset, we deliver smarter, more creative legal services that drive better outcomes for our clients. Our deep industry knowledge, long-standing relationships and collaborative structure make us the go-to partner for complex disputes, transactions and regulatory matters.

Our team of 3,000 people (including more than 1,600 lawyers) across more than 30 offices in the United States, Europe, the Middle East and Asia, operate as one global partnership to drive progress for our clients, for ourselves and for our communities.

Position Summary

The role is primarily responsible for the day-to-day management of the work-in- progress (WIP) and AR balances for designated Large Client & Attorney Accounts as assigned by the Director of Revenue Operations. This is a proactive role, supporting and working alongside the other Key Inventory Managers and revenue accounting operations personnel in seeking to achieve and maintain an optimum revenue cycle and act as a pivotal point for partners responsible for large client accounts. The role may also be one that services a Client Relationship Leader (CRL) (vs. a client) with a large book of business. The job specification may evolve according to the needs of the Finance Team / Firm.

Job Duties and Responsibilities

• Take ownership of revenue cycle (WIP & AR management) for designated "large client / CRL accounts" with goal of controlling / reducing days to bill and collect.
• Build relationships with assigned clients.
• Take responsibility and ownership for active management of accounts including administration, analysis and service delivery coordination. Actively work to reduce administrative burdens for partners and secretaries on assigned clients.
• Meet with Partners regularly to proactively evaluate WIP & AR status and anticipated / expected billing and collection activity for the month.
• Liaise with Secretaries, Billers & Collectors to facilitate the revenue process including quality control, process documentation and workload balancing.
• Monitor collections and coordinate with Collections team re : AR Management.
• Develop detailed year-end billing and collections plan for assigned clients and insure plan is met.
• Proactively monitor e-billing and address issues. Work with collections, billing, e-billing team and client to effectively resolve issues.
• Ensure all requests from client and / or partner are actioned appropriately and promptly.
• Other duties related to accounts as assigned by Director of Revenue Operations.

Job duties and responsibilities included are not exhaustive and may be supplemented as necessary. Reed Smith reserves the right to revise or modify job duties and responsibilities at any time.

Requirements

Education : Bachelors Degree in Accounting or Finance required.

Experience : Four years in comparable responsible accounting position required. Experience with billing / collections accounting systems preferred. Experience in a law firm or other service environment a plus.

Skills : Excellent PC skills, including MS Office Suite (Word, advanced Excel, and PowerPoint) and experience with an accounting / billing system. Experience using Elite - 3E and Minisoft - ARCS, a plus. Possess a general knowledge of accounting theories and practices. Exceptional organizational and time management skills. Must possess great interpersonal and communication skills. Attention to detail and accuracy are critical skills necessary for ensuring precision and quality in all tasks and responsibilities.

Other

Supervisory Responsibilities : None

Equipment To Be Used : Personal computer and other office equipment such as telephone, calculator, fax, machine, copier, scanner, etc.

Essential Job Functions :

Working Conditions : You will be required to work in the office a minimum of 2 days per week. Occasionally called upon to work hours in excess of your normal daily schedule. The details of your weekly schedule will be discussed further with your direct supervisor.

Pay Ranges :

This represents the presently-anticipated low and high end of Reed Smiths pay range for this position. Actual pay may vary based on various factors, including but not limited to location and experience.

Employee Benefits Overview

Our comprehensive benefits package includes :

Reed Smith offers a challenging work environment, business casual dress code and a total compensation package that includes a competitive salary, flexible benefits program, tuition assistance, and generous 401(k) plan.

Reed Smith is an Equal Opportunity Employer with Core Values of Integrity, Excellence, Teamwork & Respect, Innovation, and Impact. Reed Smith also provides reasonable accommodations in accordance with law, including in the application and interview process.

Qualified candidates only. No search firms.

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